Outage in Central 1

Alert! - INC152535 - MemberDirect Business (MDB) Intermittent

Resolved Minor

January 24, 2023 - Started about 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

Central 1 is currently experiencing intermittent connection errors with MemberDirect Business (MDB). We are actively investigating and we will provide an update by 11:00 a.m. PT (2:00 p.m. ET). Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

Components affected

Central 1 Critical/High Priority Incident Alert Central 1 MemberDirect Business (MDB & BUA)

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/24/2023 11:12PM

MDB has remained stable throughout the day. A postmortem will be completed in a few weeks.

MONITORING about 1 year ago - at 01/24/2023 06:40PM

Central 1 has restored MemberDirect Business services. We will continue to monitor through the day.

INVESTIGATING about 1 year ago - at 01/24/2023 06:08PM

Central 1 is currently experiencing intermittent connection errors with MemberDirect Business (MDB).

We are actively investigating and we will provide an update by 11:00 a.m. PT (2:00 p.m. ET).

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

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