TurboTax offer delay

An agreement was reached and Central 1 will make this year’s TurboTax promotion available on Wednesday, April 5th with the digital banking core release. A Secure Site notice will be posted with more details to help support your member education.

Central 1 will work this year with our partner to ensure 2023 tax season in 2024 is available much earlier. Thank you for your patience

We regret that we have still not been able to reach a contractual agreement with our partner Intuit with regards to this year’s TurboTax promotion. We know that many of our members appreciate this service, so we continue to try to reach agreement with Intuit to enable us to offer the promotion in reasonable time for members to be able to benefit from using TurboTax at the discounted rate this tax season. However, given the ongoing delay and the possibility that we may be unable to offer the promotion this year, members should be made aware that if they have used the service in previous years they can still access TurboTax to prepare their taxes using their existing TurboTax login credentials, but naturally they will not benefit from the usual discount in the absence of an agreement between Central1 and Intuit. We will advise further as soon as were able to provide an update.

Due to reasons beyond Central 1’s control, there has been a delay in our ability to offer the TurboTax promotion. Central 1 is actively working with our partner, Intuit, to resolve these issues.

We are making progress and hope to have a decision by the end of this week, enabling us to communicate next steps by March 8th.

If you have any questions in the interim please let Support know.

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

Due to reasons beyond Central 1’s control, there has been a delay in our ability to offer the TurboTax promotion Central 1 is actively working with our partner, Intuit, in order to resolve these issues.

We are hoping to have a decision by the end of this week, and we will be able to communicate next steps before March 1st.

If you have any questions in the interim please let Support know.

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2