Is Central 1 INTERAC e-Transfers® (EMT) Down?

Central 1 INTERAC e-Transfers® (EMT) status is operational


Central 1 INTERAC e-Transfers® (EMT) problems reported by users

This chart provides user-reported problems for Central 1 INTERAC e-Transfers® (EMT) in the last 12 hours. It's a collection of user reports from different sources.

Latest Central 1 INTERAC e-Transfers® (EMT) Official Outages

We continuously monitor the official Central 1 INTERAC e-Transfers® (EMT) status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Central 1 INTERAC e-Transfers® (EMT) outages.

0 Outages in the last 7 days
0 Outages in the last 30 days
75 Days since last incident

Major Resolved · 3 months ago · lasted 27 minutes

Alert! -INC151943 - Interac E-transfers error 910 and 914

Central 1 is observing Interac timeouts and errors 914 and 910 that are showing while users are sending and receiving E-transfers, starting at approximately 5:00 pm. PT (8:00 p.m. ET) today. Central 1 is actively investigating and will provide an update on or before 7:30 pm a.m. PT (10:30 p.m. ET). Central 1 - [email protected] - 1.888.889.7878, option 2

Major Resolved · 4 months ago · lasted 26 minutes

Alert! - INC150402 - Vancouver Data Center (VAHC) power outage causing network problems

Please note that Central 1 is currently experiencing a network outage in the Vancouver Data Center (VAHC) due to a power outage. Teams are currently working on recovering the power. Multiple online banking services (MemberDirect and Forge 2) are affected and also, Secure Site and PaymentStream Direct applications. An update will be provided by or before 12:30 a.m. PT (3:30 a.m. ET). Central 1 - [email protected] - 1.888.889.7878, option 2

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Minor Resolved · 5 months ago · lasted about 12 hours

Monitoring - INC149681 - Interac e-Transfer Service

Please be advised that Interac e-Transfer service remain stable. Interac is investigating their e-Transfer outage this evening from 6:44 p.m. to 8:13 p.m. PT (9:44 p.m. to 11:13 p.m. ET) and expect to provide Central 1 a postmortem within 14 days. There is currently 3,000 receive e-Transfers in an ‘interrupted’ status. Interac is waiting for a scheduled batch job to run to start to clear up interrupted payments between 11 to 11:30 p.m. PT (2 to 2:30 a.m. ET). Central 1 will continue to monitor services and provide additional updates from Interac when made available. Central 1 - [email protected] - 1.888.889.7878, option 2

Minor Resolved · 6 months ago · lasted 1 minute

Alert! - INC148313 - Interac Settlement missing ‘Fulfill Money Request’ and ‘Money Request deposit’ transactions

Interac settlement files starting from September 12 are missing some Fulfill Money Request and Money Request deposit transactions. Interac is working to resolve the error causing the drops in their transactional reporting. Interac will continue to experience settlement issues until they resolve their incident. All other e-Transfer transactions are being reported accurately and this is not directly impacting your members with ‘Fulfill Money Request’ and ‘Money Request deposit’ transactions. Impact: financial institutions will have a settlement outage with their e-Transfers reports (EMCD/EMTC) as some transactions will be missing until Interac can report the missing transactions. Also, some Money Request deposit transactions on the ECCX report will have an exclamation point (!) but do not need to be manually adjusted. Please make sure to check Interac OAS and your banking system before adjusting. We apologize for any inconvenience this causes you or your members and will send out an...

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Maintenance Resolved · 7 months ago · lasted 28 days

Alert! - INC147899 - Error sending e-Transfers on Mobile App

Please be advised, an incident was introduced with release 670 on August 24th. If a member does not have any existing Interac e-Transfer contacts, and tries to send an e-Transfer via Mobile App, then the Mobile App will return an error. This issue should only affect a small number of members; new members, members with new PANs that were not migrated via PAN Migration or PSD PAN Change, or members that have manually removed all their e-Transfer contacts. The work around is to add at least one e-Transfer recipient via Desktop. Central 1 is actively investigating a fix and will provide an update tomorrow, September 1 by 10 A.M. PT (1 P.M. ET). Central 1 - [email protected] - 1.888.889.7878, option 2

Major Resolved · 8 months ago · lasted about 4 hours

Alert! - INC146386 – Several Central 1 Services Unavailable

Central 1 is aware that several services are unavailable affecting Online Banking, eTransfers, PaymentStream Direct... Technical teams are investigating with a high priority. We will provide an update by 8:30 am PT (11:30 am ET). Central 1 - [email protected] - [email protected] - 1.888.889.7878

Minor Resolved · 8 months ago · lasted 26 minutes

Alert! - INC146254 - Interac e-Transfer Outage

Please be advised that Central 1 is experiencing an outage with e-Transfers from 11:16 am PT (2:16 pm ET). The outage affects MemberDirect, Forge, and API clients. Technical teams are engaged and are working to resolve the incident. We will provide the next update at or before 12:45pm PT (3:45pm ET). Central 1 - [email protected] - 1.888.889.7878, option 2

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Frequently Asked Questions

Is Central 1 INTERAC e-Transfers® (EMT) down right now? What is Central 1 current status?
Central 1 seems to be having an outage. Check more details on the top of the page.
Was Central 1 INTERAC e-Transfers® (EMT) down today?
Central 1 seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 2 outages.
I'm having issues with Central 1, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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