Major · 7 months ago · lasted about 5 hours
The Secure Site (www.secure.central1.com) is currently unavailable. Technical support is investigating. We will provide an update by 12:15 p.m. PT (3:30 p.m. ET). Central 1 - Support@central1.com - 1.888.889.7878, press 1
Minor · about 1 year ago · lasted 2 minutes
The cheque images for the clearing date of August 19, 2022, are in the Online Return System (ORS), however when you select an item to view, the image is not displayed. Central 1's technical team is investigating, and an update will be sent out by 8:00 a.m. PT (11:00 a.m. ET) or sooner if the images become available. Central 1 - Support@central1.com - 1.888.889.7878, press 1
Major · about 1 year ago · lasted about 4 hours
Good Morning, We are aware of a nationwide Rogers Wireless Network outage that is affecting many Rogers customers at this time. Please be aware that our Support line is working, and we are able to receive calls at this time, however we are at reduced capacity as we have some staff that cannot access the internet from their location. If you need urgent support, please contact us via phone at 888.889.7878 per routine process. if your matter is not critical, we ask that you communicate to us via email at this time to the appropriate support address (listed below) and we will engage in priority sequence. We will share updates throughout the day as we have them. Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878
Minor · over 1 year ago · lasted about 1 month
Some organizations may be missing chargeback images, from February 18, on the ORS. Technical support is investigating the issue. We will provide an update to this incident by 9 a.m. PT (12 p.m. ET). Central 1 - Support@central1.com - 1.888.889.7878, press 1
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