This chart provides user-reported problems for Chameleon in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Chameleon status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Chameleon outages and possible affected you.
Minor Resolved · 27 days ago · lasted 12 minutes
We're restoring scheduled publishing / unpublishing to realtime and will be caught back up shortly
Minor Resolved · about 2 months ago · lasted 1 day
Transactional emails (Magic links, Data export completion, Invites, etc.) are not being delivered at the moment. We've identified an issue with out email provider and are in contact with them and are following along here => https://status.postmarkapp.com/ which also appears to be having issues. Support email and everything else Chameleon is not affected by this -- reach out to us via [email protected] with anything that needs our urgent attention.
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Minor Resolved · 8 months ago · lasted about 22 hours
Our CDN provider is investigating an issue with occasionally serving a TLS certificate that is either expired or only valid starting a small distance in the future. Our TLS certificates are provided by Lets Encrypt.
Minor Resolved · 8 months ago · lasted less than a minute
We've reproduced an issue that causes an error to be logged to the console when an Automatic Tour / Microsurvey is displayed -- this currently only logs the error but does not impact the Tour being displayed nor the behavior of the Tour itself.
Minor Resolved · 8 months ago · lasted less than a minute
Builder loading error
We're seeing an error that prevents the Builder from opening, have deployed and fix and are monitoring the update
Minor Resolved · 9 months ago · lasted about 2 hours
Manually delivered tours not displaying
We're investigating / identified an issue that caused Manually delivered Tours not to display. Typically they show immediately on page load after the short link is clicked. Quick reminder that Manually delivered tours are ones where your "Copy the short link" and paste that short link in an email or help center content.
Minor Resolved · 9 months ago · lasted about 13 hours
Issues with opening builder from app.chameleon.io
We're able to reproduce an issue that prevents some users from opening the Builder directly from the Chameleon dashboard on (app.chameleon.io) -- in the meantime please navigate to your web application and open the Builder from the chrome extension.
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