ChargeOver status

Everything seems OK

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ChargeOver is down?

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ChargeOver Latest Incidents

Resolved Delays in syncing data to QuickBooks, Salesforce, Xero, etc.

ChargeOver is experiencing delays syncing some data to QuickBooks / Xero / Salesforce / some other integrations. Data WILL sync, but will be delayed. We are are working on a resolution.

Resolved First Data / Payeezy is experiencing a widespread network outage

First Data (Payeezy, BluePay, and a backend to many other payment processors) is currently experiencing a network outage. Merchants using Payeezy as a payment processor may see sporadic gateway timeouts / connection errors / other errors until First Data resolves this issue. First Data was unable to give us an ETA at this time, but as we get more information from them, we will provide updates.

about 1 year ago Official incident report

Resolved Partial outage due to internal routing failure

Some ChargeOver accounts were unavailable for less than 2 minutes due to an internal routing issue. The routing issue was related to an infrastructure-related upgrade deployment. Engineering identified the issue immediately after the deploy, and the issue was resolved in under 2 minutes. Engineering has taken steps to ensure that this class of errors can no longer occur on future routing-system upgrades.

over 1 year ago Official incident report

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Is ChargeOver down?
ChargeOver seems to be up and running. We're updating the status regularly.
I'm having issues with ChargeOver, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when ChargeOver is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when ChargeOver has issues.
Why should I subscribe to IsDown?
We want to keep you updated on the status of the services you care about and impact your company. We'll keep you informed about the incidents that happen. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel anytime. After 14 days, you'll need to subscribe to an actual plan to continue to use the service.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
You are missing one of the services I use. Can you add it?
Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.

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