Outage in ChargeOver

Delay in processing payments, syncing data to external services (QuickBooks, Salesforce, etc.)

Resolved Minor
January 01, 2022 - Started over 2 years ago - Lasted 3 months
Official incident page

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Outage Details

ChargeOver is experiencing a delay in processing payments, and syncing data to some external services, for some ChargeOver accounts. Our team is investigating the delays and will provide further updates soon.
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 01/02/2022 03:04AM

Any invoices due to generate have generated. Delayed payments continue to processing and catch up.

Thanks for your patience.

IDENTIFIED over 2 years ago - at 01/01/2022 10:04PM

Invoices that needed to be generated today and were delayed are generating now, and should be caught up shortly.

Payments that were delayed should begin running shortly.

Further updates will follow.

IDENTIFIED over 2 years ago - at 01/01/2022 06:40PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 01/01/2022 06:23PM

Some services are restored. We are still working on restoring all functionality/services.

We will provide further updates soon.

IDENTIFIED over 2 years ago - at 01/01/2022 04:51PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 01/01/2022 04:44PM

We are continuing to work on resolving this issue. ChargeOver may be unavailable for some customers.

IDENTIFIED over 2 years ago - at 01/01/2022 03:23PM

ChargeOver is experiencing a delay in processing payments, and syncing data to some external services, for some ChargeOver accounts.

Our team is investigating the delays and will provide further updates soon.

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