Number of Incidents
0 outages
Since last incident
189 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Chargify.
Major · 6 months ago · lasted about 1 hour
We are currently investigating degraded performance issues with Advanced Billing Revenue Recognition powered by ProRata. This appears to be due to a critical maintenance on the Azure infrastructure. We apologize for any inconvenience and will post another update as soon as we learn more.
Minor · 10 months ago · lasted about 18 hours
QBO Integration New Connection Issues
We are currently experiencing degraded performance issues with our QBO integration. This is due to a Heroku policy update and associated maintenance. There is no impact for existing connections, but new connections will be unavailable until the maintenance is complete. This maintenance could take up to 48 hours. We appreciate your patience and understanding during this time. We will continue to update as we get more information.
Minor · 11 months ago · lasted about 21 hours
We are currently investigating reports of a potential service interruption with Revenue Recognition. We apologize for any inconvenience and will post another update as soon as we learn more.
Minor · about 1 year ago · lasted 4 days
We have received reports of some merchant's customers in Europe encountering CORS errors in their browser preventing Chargify.js fields from loading properly which may correspond with a non-functional internal release to Chargify.js earlier today. While this behavior does not appear to be widespread, out of an abundance of caution we wanted to provide a notice of these reports as our developers further investigate this behavior and the underlying cause. So far, those who have encountered this behavior have resolved it on their end by completely clearing their browser cache, cookies, and local storage. This is the recommended resolution path at this time. We apologize for any inconvenience this causes and will provide another update as we have more information to share.
Minor · about 1 year ago · lasted about 10 hours
We are currently investigating reports of a potential service interruption with Revenue Recognition. We apologize for any inconvenience and will post another update as soon as we learn more.
Minor · over 1 year ago · lasted 8 minutes
We are currently investigating reports of a potential service interruption with Revenue Recognition. We apologize for any inconvenience and will post another update as soon as we learn more.
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