Chartbeat

Chartbeat Status

Official source Everything seems OK
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Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

Automatic Checks

Last check: 3 minutes ago

Last known issue: 3 months ago

Latest Incidents

Last 30 days

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Resolved Headline Testing Outage

We've identified an issue that is not allowing Headline Tests to start. Our team is working on a fix.

Resolved Intermittent unavailability of chartbeat.com pages

We are investigating intermittent unavailability of chartbeat.com pages, which users may experience as error messages when trying to access our website.

Resolved Intermittent unavailability of chartbeat.com pages cont'd

Intermittent unavailability of chartbeat.com pages has continued after our recent fix, so we are continuing to investigate the cause and working to restore full service as soon as possible.

Resolved Intermittent unavailability of chartbeat.com pages

We are currently investigating intermittent unavailability of chartbeat.com pages, working to restore full service as soon as possible. No traffic data will be lost as a result of this issue.

Resolved Service Outage

We are experiencing a widespread service interruption across our real-time products. Our engineering team is investigating the root of the issue, and working to push a fix that will return service to normal.

Resolved API Issues

We're currently investigating reports of API errors causing missing data in our Dashboards.

Resolved Partial Service Degradation: chartbeat.com

Some users are experiencing issues accessing features within their chartbeat.com account because of a certificate issue with our Certificate Authority. We are working as quickly as possible to resolve this issue for all users.

Resolved Delayed Delivery of Reports

We are experiencing a delay in the delivery of reports. We are actively working to bypass this issue.

10 months ago Official incident report

Resolved Offsite Social degradation

We’ve identified an issue with the third-party service that powers Offsite Social data in the Real-Time Dashboard, causing loading issues for this feature.

10 months ago Official incident report

Resolved Historical and Reports: inflated traffic numbers for some sections and authors from March 12 - 15

We've identified an issue causing inflated traffic numbers in Historical for some sections and authors beginning March 12 through March 15. This has also caused inflated traffic numbers for some Section and Author Reports over the same four day period. We are currently working to correct these totals, and we expect this maintenance process to take a few days.

12 months ago Official incident report

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