Chartbeat

Chartbeat Status

Official source
Everything seems OK

Chartbeat had 3 problems in the last month.

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Stats

1 incidents in the last 7 days

3 incidents in the last 30 days

Automatic Checks

Last check: 2 minutes ago

Last known issue: 7 days ago

Latest Incidents

Last 30 days

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Resolved Intermittent unavailability of chartbeat.com pages

Our team is investigating intermittent unavailability of chartbeat.com pages, causing some users to see error messages upon loading up our website and/or Dashboards/HUD.

Resolved Heads Up Display Outage

Our developers are investigating reports of the Heads Up Display not loading for some websites.

Resolved Sign-In Errors: Auth0 outage causing sign in errors for SSO enabled user accounts

An outage reported by one of our third party services is causing sign in errors for some users with single sign-on enabled for their accounts. We are closely following the reported incident and will update this page as the sign in issue is resolved.

Resolved Partial service degradation: Site Report emails are delayed

Our team is investigating an issue in our email Reports service causing some March 9 Site Report emails to go undelivered at their usual time. In the meantime, if you are missing one or more Site Reports in your email, you should be able to view those Reports in our desktop web app at https://chartbeat.com/reports/dashboard/.

Resolved Headline Testing Outage

We've identified an issue that is not allowing Headline Tests to start. Our team is working on a fix.

Resolved Intermittent unavailability of chartbeat.com pages

We are investigating intermittent unavailability of chartbeat.com pages, which users may experience as error messages when trying to access our website.

Resolved Intermittent unavailability of chartbeat.com pages cont'd

Intermittent unavailability of chartbeat.com pages has continued after our recent fix, so we are continuing to investigate the cause and working to restore full service as soon as possible.

Resolved Intermittent unavailability of chartbeat.com pages

We are currently investigating intermittent unavailability of chartbeat.com pages, working to restore full service as soon as possible. No traffic data will be lost as a result of this issue.

Resolved Service Outage

We are experiencing a widespread service interruption across our real-time products. Our engineering team is investigating the root of the issue, and working to push a fix that will return service to normal.

Resolved API Issues

We're currently investigating reports of API errors causing missing data in our Dashboards.

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