Number of Incidents
0 outages
Since last incident
37 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Chartbeat.
Major · about 1 month ago · lasted 1 day
For some client Sites, the Heads Up Display is having an issue registering click traffic on the homepage only and therefore displaying 0's for click data and not producing HUD pins. Our team is currently investigating.
Minor · 2 months ago · lasted about 10 hours
External issue with Apple News tracking
We’ve identified an external issue with Apple News tracking that’s causing us to be unable to track Apple News traffic until it resolves. We are investigating and monitoring the situation and will update as we learn more information about the issue.
Minor · 4 months ago · lasted about 2 hours
Third-party service outage that may affect Chartbeat products
One of our third-party services is experiencing an outage that may impact our products. We are monitoring the outage and will provide an update as we learn more.
Minor · 4 months ago · lasted about 2 hours
Intermittent unavailability of chartbeat.com pages
Our team is investigating intermittent unavailability of chartbeat.com pages, causing some users to see error messages upon loading up our website and/or Dashboards/HUD.
Major · 5 months ago · lasted about 19 hours
We’ve identified an external issue with Apple News tracking that’s causing us to be unable to track Apple News traffic until it resolves. We are investigating and monitoring the situation and will update as we learn more information about the issue.
Minor · 6 months ago · lasted about 2 hours
Degraded performance: Delayed delivery of Advanced Queries and Historical API results
Our team identified an issue with Advanced Queries and Historical API queries due an outage in one of the systems that supports fetching reports. We have pushed a fix to this system and it is back up, but queries may continue to run slowly while it restores and works through its backlog. Our team is monitoring and will provide updates as we have them.
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