Outage in Chatfuel

Buttons may not work on Mobile (Android)

Resolved Minor

September 26, 2022 - Started over 1 year ago - Lasted 29 days
Official incident page

Need to monitor Chatfuel outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Chatfuel, and never miss an outage again.
Start Free Trial

Outage Details

We have noticed the issue when users can't tap buttons on mobile devices. Since the bug is not on our side, there is no way for us to speed up the resolution process. The best option for you would be to subscribe to the report following the link above and leave a comment, allowing the Facebook team to assess the scope of the issue and prioritize it accordingly. Link to the report: https://developers.facebook.com/support/bugs/630026755389886/

Components affected

Chatfuel Facebook APIs

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 10/03/2022 12:13PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 09/27/2022 06:32AM

The issue has been assigned to Facebook Dev team to fix.

INVESTIGATING over 1 year ago - at 09/26/2022 05:42AM

We have noticed the issue when users can't tap buttons on mobile devices.
Since the bug is not on our side, there is no way for us to speed up the resolution process.
The best option for you would be to subscribe to the report following the link above and leave a comment, allowing the Facebook team to assess the scope of the issue and prioritize it accordingly.

Link to the report: https://developers.facebook.com/support/bugs/630026755389886/

Latest Chatfuel outages

Meta issue - WhatsApp bots may not work - 20 days ago

Meta issue: Private reply messages are affected on Instagram - about 1 month ago

Facebook, Instagram, WhatsApp are down - about 2 months ago

Service degradation in ChatGPT - 3 months ago

Some URL buttons may get an invalid certificate error - 6 months ago

The easiest way to monitor Chatfuel and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook