Is Chatlio Down? Chatlio status is operational
Stats for Chatlio official incidents in the last 30 days
Number of Incidents
0 outages
Since last incident
337 days
Users reports for Chatlio in the last 12 hours
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Stay on top of Chatlio's current and past outages
Chatlio outages in the last 30 days per day
Minor · 11 months ago · lasted about 1 hour
Unexpected downtime, errors connecting to Slack API
We are currently experiencing a large portion of our API calls returning 500 status. We are investigating and will update as we learn more.
Minor · about 1 year ago · lasted 5 minutes
maintenance upgrade to new slack api
We have brief downtime now as we are releasing an update to new Slack API. Should be resolved shortly.
Minor · over 1 year ago · lasted less than a minute
Slack API is experiencing problems
Slack API is experiencing problems: https://status.slack.com/ As Chatlio depends on the Slack API, this affects the functionality of Chatlio, which can result in failed conversation status updates and dropped messages to/from visitors. We're monitoring the situation and will keep you posted
Minor · over 1 year ago · lasted less than a minute
Chat channels unexpectedly archiving
We are currently investigating an issue which is causing chat channels to prematurely archive before operators are able to respond. We will post an update when we know more.
Minor · over 1 year ago · lasted 20 days
Chat channels not being created
It seems Slack has errors with their API: https://status.slack.com/. This is causing intermittent errors down the line when Chatlio tries to create channels. For the time being, we can suggest turning your chat widget offline to avoid missed chats. We're monitoring the situation and will update you when Slack has resolved the errors.
Minor · over 1 year ago · lasted about 2 months
Operating hours not activating
We're currently investigating an issue with our Operating Hours scheduling function. We've had reports of schedules not activating. Our engineering team are investigating and will provide an update soon.
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Frequently Asked Questions
- Is Chatlio down right now? What is Chatlio current status?
- Chatlio seems to be up and running. We've updated the status 10 months ago.
- Was Chatlio down today?
- Chatlio is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Chatlio, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Chatlio and need support?
-
- Find their support at their official website.
- Find their support contact at their official status page.
- How can I monitor Chatlio outages?
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- Subscribe (if possible) to updates on the official status page
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