Is Chatlio Down?

Chatlio status is operational

Are you having problems?

Users are not reporting problems in Chatlio

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Chatlio problems reported by users

This chart provides user-reported problems for Chatlio in the last 12 hours. It's a collection of user reports from different sources.

Latest Chatlio Outages

We continuously monitor the official Chatlio status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Chatlio outages and possible affected you.

0 Outages in the last 7 days
0 Outages in the last 30 days
93 Days since last incident

Minor Resolved · 3 months ago · lasted about 1 hour

Unexpected downtime, errors connecting to Slack API

We are currently experiencing a large portion of our API calls returning 500 status. We are investigating and will update as we learn more.

Minor Resolved · 7 months ago · lasted 5 minutes

maintenance upgrade to new slack api

We have brief downtime now as we are releasing an update to new Slack API. Should be resolved shortly.

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Minor Resolved · 9 months ago · lasted less than a minute

Slack API is experiencing problems

Slack API is experiencing problems: As Chatlio depends on the Slack API, this affects the functionality of Chatlio, which can result in failed conversation status updates and dropped messages to/from visitors. We're monitoring the situation and will keep you posted

Minor Resolved · 10 months ago · lasted less than a minute

Chat channels unexpectedly archiving

We are currently investigating an issue which is causing chat channels to prematurely archive before operators are able to respond. We will post an update when we know more.

Minor Resolved · 11 months ago · lasted 20 days

Chat channels not being created

It seems Slack has errors with their API: This is causing intermittent errors down the line when Chatlio tries to create channels. For the time being, we can suggest turning your chat widget offline to avoid missed chats. We're monitoring the situation and will update you when Slack has resolved the errors.

Minor Resolved · about 1 year ago · lasted about 2 months

Operating hours not activating

We're currently investigating an issue with our Operating Hours scheduling function. We've had reports of schedules not activating. Our engineering team are investigating and will provide an update soon.

Minor Resolved · about 1 year ago · lasted 3 months

Slack's API is experiencing problems

It seems Slack has errors with their API: This is causing intermittent errors down the line when Chatlio tries to create channels. For the time being, we can suggest turning your chat widget offline to avoid missed chats. We're monitoring the situation and will update you when Slack has resolved the errors.

Chatlio Components Status

Check the current status of the components

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Frequently Asked Questions

Is Chatlio down right now? What is Chatlio current status?
Chatlio seems to be up and running. We've updated the status about 2 months ago.
Was Chatlio down today?
Chatlio is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Chatlio, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Chatlio and need support?
Chatlio outage? How can I monitor Chatlio?
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