We continuously monitor the official Check status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Check outages.
Major Resolved · 2 months ago · lasted 1 day
Several of our test payments through JP Morgan Chase have not landed on time for this morning’s 8:30am ET ACH window. Based on this information, it is likely that payments will be delayed for some of your customers. What we have identified: Check sends several debit + credit canary test payments out during all money movement transfer windows to ensure that payments land on time. This morning’s payments did not settle at their usual time and are now beyond the 8:30am ET ACH settlement window, which may indicate that some customer payments due to be paid out this morning are delayed. Note however that we have seen our aggregate bank balance in JP Morgan Chase increase overnight, indicating that some money movement has been successful. As a reminder, please note that the statuses in Check’s system assume payment success, and are currently not reliable indicators of whether a payroll has successfully been paid. Customer impact: All customers who were meant to be debited and credited ...
Minor Resolved · 7 months ago · lasted about 10 hours
** Update re: today’s payments - Action Recommended ** After monitoring our scheduled payments this morning, we are not aware of any payments successfully settling at receiving banks of employees / contractors. We have decided to shift our employee & contractor payments for today’s payrolls to process via a different banking provider. Recap from yesterday: Silicon Valley Bank (SVB) issued an earnings report yesterday morning that raised concerns about the bank’s liquidity. Check relies on SVB as our primary ACH processor, so we have been monitoring the situation closely and actively preparing for contingency plans to ensure employee & contractor payments arrive today. When will funds be received? Our current expectation is that funds will be transferred to employee / contractor banks by 1pm local time for all Direct Deposits dated for today. We will confirm that timing by 10:30am ET. Note that while funds are often made available immediately, it is up to the discretion of the ba...
Minor Resolved · 8 months ago · lasted about 8 hours
We are aware that employee payments have not landed this morning. We are investigating this with the highest degree of urgency. It is our goal to ensure that all impacted will receive payment today. We will send an updated status within the next hour.
Minor Resolved · 9 months ago · lasted 40 minutes
Check API is experiencing increased error rates and webhook delivery latency. Issue is under investigation.
Minor Resolved · 9 months ago · lasted about 1 hour
We have identified an issue where companies that have marked some tax params as Applied For are unable to approve payrolls. Companies submitted for a start date of today will experience delays until the issue is resolved. We have identified the issue and are actively deploying a fix. We will provide another update within the next in 30 minutes.
Minor Resolved · 9 months ago · lasted 33 minutes
We have confirmed an issue with previewing and approving payrolls in 2023 with employees paid in Arizona. We are currently working on a fix.
User-reported problems for Check in the last 12 hours. It's a collection of user reports from different sources.
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