This chart provides user-reported problems for Check in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Check status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Check outages.
Minor Resolved · 13 days ago · lasted about 10 hours
Delayed Employee / Contractor Payments
** Update re: today’s payments - Action Recommended ** After monitoring our scheduled payments this morning, we are not aware of any payments successfully settling at receiving banks of employees / contractors. We have decided to shift our employee & contractor payments for today’s payrolls to process via a different banking provider. Recap from yesterday: Silicon Valley Bank (SVB) issued an earnings report yesterday morning that raised concerns about the bank’s liquidity. Check relies on SVB as our primary ACH processor, so we have been monitoring the situation closely and actively preparing for contingency plans to ensure employee & contractor payments arrive today. When will funds be received? Our current expectation is that funds will be transferred to employee / contractor banks by 1pm local time for all Direct Deposits dated for today. We will confirm that timing by 10:30am ET. Note that while funds are often made available immediately, it is up to the discretion of the ba...
Minor Resolved · about 2 months ago · lasted about 8 hours
We are aware that employee payments have not landed this morning. We are investigating this with the highest degree of urgency. It is our goal to ensure that all impacted will receive payment today. We will send an updated status within the next hour.
Minor Resolved · 2 months ago · lasted 40 minutes
Check API Degraded Performance
Check API is experiencing increased error rates and webhook delivery latency. Issue is under investigation.
Minor Resolved · 3 months ago · lasted about 1 hour
Applied For companies unable to approve payrolls
We have identified an issue where companies that have marked some tax params as Applied For are unable to approve payrolls. Companies submitted for a start date of today will experience delays until the issue is resolved. We have identified the issue and are actively deploying a fix. We will provide another update within the next in 30 minutes.
Minor Resolved · 3 months ago · lasted 33 minutes
Elevated 2023 Arizona Payroll failures
We have confirmed an issue with previewing and approving payrolls in 2023 with employees paid in Arizona. We are currently working on a fix.
Minor Resolved · 4 months ago · lasted about 4 hours
Inconsistent Document Request Statuses
We have identified and are in the process of fixing an issue where some document request statuses may be incorrect in Console (i.e., showing pending when in fact the request is open, or vice versa). We will update once the data has been corrected.
Minor Resolved · 4 months ago · lasted about 2 hours
Document Uploads Not Updating Statuses In Some Cases
We're aware of an issue impacting our document upload feature where documents are being uploaded but are not changing the status of the task. We'll provide an update shortly.
Check the current status of the components
Increase revenue and customer retention with embedded payroll. We make it possible for software platforms to build payroll businesses.