Outage in Cherwell

Network Connectivity Issues Across Regions

Resolved Major

January 25, 2023 - Started about 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating this issue.

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/25/2023 01:44PM

This incident has been resolved.

MONITORING about 1 year ago - at 01/25/2023 10:50AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 01/25/2023 09:05AM

For a subset of customers, We are currently experiencing network connectivity issues on the cloud service provider side.

The CSP team is actively investigating and will share updates as soon as more is known.

INVESTIGATING about 1 year ago - at 01/25/2023 08:35AM

We are currently investigating this issue.

Latest Cherwell outages

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Ivanti Neurons for MDM Service degradation - https://na2.mobileiron.com - SRE-169736 - 6 days ago

Ivanti Neurons SmartAdvisors UI may take a long time or fail to load - SRE-169707 - 9 days ago

IRW PRD Performance degradation - 14 days ago

Neurons (feature) Automation - Service Degradation - UKU - 15 days ago

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