Is Cigo Down?
Cigo status is operational
Stats for Cigo official incidents in the last 30 days
Number of Incidents
1 outages
Since last incident
12 days
Users reports for Cigo in the last 12 hours
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Monitor and keep track of Cigo's current and past outages
Minor · 12 days ago · lasted about 7 hours
Degraded web and mobile app performance due to server connectivity issues
We are presently in the process of identifying the underlying reasons for the diminished performance of our web and mobile applications, which appears to be stemming from connectivity problems with our servers. Our initial examination has not uncovered any issues originating from our side. Consequently, we have initiated contact with our cloud hosting provider, Microsoft Azure, to collaborate with their Operations Support System (OSS) team in order to further investigate this matter.
Major · 5 months ago · lasted about 3 hours
We are currently investigating a partial outage that is causing our web services to be unavailable intermittently. When our service fails to load, some of our users may observe a 502 gateway error page. We apologize for the inconvenience and are working with Microsoft Azure's operational support systems team to resolve the problem as soon as possible.
Minor · about 1 year ago · lasted about 3 hours
Our platform is currently experiencing a partial outage. A portion of our users are fully impacted and are unable to access the platform, for other response times are slow, and the rest of our users are unaffected. The report from the Microsoft Azure team is as follows (as of 2022-09-07 1:05 PM EDT): Connectivity issues We are aware of connectivity issues to the Azure Portal and customers using Azure Front Door. We will provide more information as it is known. This message was last updated at 17:00 UTC on 07 September 2022
Minor · about 1 year ago · lasted 38 minutes
Issues with routing and route optimization
The issue has been identified with one of our third party providers, and we are working with them to resolve it as soon as possible.
Minor · over 1 year ago · lasted about 2 months
We are experiencing a system outage, and are investigating the issue.
Minor · over 1 year ago · lasted about 2 months
Customer tracker not accessible via cigo.io links due to Google service outage
We have received reports of the cigo.io short links are not correctly redirecting to the web tracker. We've investigated the issue and have determined that the 3rd party service we use to generate these short links (Google Firebase) is currently experiencing an ongoing outage. Their team has identified the problem and is currently working on implementing a fix. To read more about the outage from our vendor, please visit: https://status.firebase.google.com/incidents/yioFLgdcS81z3keW16n5 For customers that have received a notification via Email, entering their phone number and access code on this page will allow them to track: https://cigotracker.com/site/tracker-lookup/ We are actively monitoring the situation, and we apologize for the inconvenience.
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Frequently Asked Questions
- Is Cigo down right now? What is Cigo current status?
- Cigo seems to be up and running. We've updated the status 6 minutes ago.
- Was Cigo down today?
- Cigo is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Cigo, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Cigo and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
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