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We continuously monitor the official Ciptex status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Ciptex outages.
Minor · started about 17 hours ago
Twilio - Inbound Calls From ATT Wireless to Twilio Toll-Free Numbers are Failing
Twilio are observing few Inbound call failures from ATT wireless to Twilio Toll-free numbers. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Minor Resolved · 3 days ago · lasted about 9 hours
Twilio - Call Failures for a Subset of US Twilio Phone Numbers
Twilio are experiencing call failures for a subset of US Twilio phone numbers. Twilio engineers are working with their carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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Minor Resolved · 3 days ago · lasted about 2 hours
Twilio is seeing elevated errors and request latencies from the Twilio Conversations and Programmable Chat APIs. The Twilio team is currently investigating and will provide an update in 1 hour or as soon as more information becomes available.
Minor Resolved · 6 days ago · lasted about 24 hours
TaskRouter is not cancelling tasks
Twilio are currently investigating an issue with TaskRouter where a small number of Tasks are failing to cancel when the Task timeout is reached. We expect to be able to provide a further update in 1 hour or as soon as one becomes available.
Minor Resolved · 7 days ago · lasted about 1 hour
Potential intermittent connectivity - Ciptex SIP Services
We are aware of an issue within the Manchester Region that may be affecting core connectivity into one of our data centre facilities. We are not currently aware of any impact on any customer or service. However, this may change immediately, without warning. Please, therefore, treat some SIP services as 'at risk'. We will contact any customers we believe are impacted if an impact occurs.
Minor Resolved · 11 days ago · lasted 4 days
Error 53113 “Room Exists” When Creating Video Rooms via API
Some Twilio customers might receive a 53113 - “Room exists” error when creating video rooms via API if rooms with the same name were previously created. As a workaround, customers can create rooms with different names. Twilio engineers implemented temporary measurements to make this issue less frequent until a permanent solution is implemented. We will provide another update in 24 hours or as soon as more information becomes available.
Minor Resolved · 13 days ago · lasted about 13 hours
Flex/RACE Insights aren't loading for some customers
Twilio engineers are investigating a potential issue with Flex/RACE Insights not loading for some customers. Their engineering team has been alerted and is actively investigating. We will update you as soon as we have more information.
User-reported problems for Ciptex in the last 12 hours. It's a collection of user reports from different sources.
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