Is Ciptex Down?

Ciptex status is operational

Twilio - Inbound Calls From ATT Wireless to Twilio Toll-F.... See details
Outage started about 17 hours ago
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Latest Ciptex Official Outages

We continuously monitor the official Ciptex status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Ciptex outages.

5 Outages in the last 7 days
9 Outages in the last 30 days
0 Days since last incident

Minor · started about 17 hours ago

Twilio - Inbound Calls From ATT Wireless to Twilio Toll-Free Numbers are Failing

Twilio are observing few Inbound call failures from ATT wireless to Twilio Toll-free numbers. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Minor Resolved · 3 days ago · lasted about 9 hours

Twilio - Call Failures for a Subset of US Twilio Phone Numbers

Twilio are experiencing call failures for a subset of US Twilio phone numbers. Twilio engineers are working with their carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Minor Resolved · 3 days ago · lasted about 2 hours

Twilio - Elevated Errors and Request Latencies From the Twilio Conversations, Programmable Chat APIs and Flex

Twilio is seeing elevated errors and request latencies from the Twilio Conversations and Programmable Chat APIs. The Twilio team is currently investigating and will provide an update in 1 hour or as soon as more information becomes available.

Minor Resolved · 6 days ago · lasted about 24 hours

TaskRouter is not cancelling tasks

Twilio are currently investigating an issue with TaskRouter where a small number of Tasks are failing to cancel when the Task timeout is reached. We expect to be able to provide a further update in 1 hour or as soon as one becomes available.

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Minor Resolved · 7 days ago · lasted about 1 hour

Potential intermittent connectivity - Ciptex SIP Services

We are aware of an issue within the Manchester Region that may be affecting core connectivity into one of our data centre facilities. We are not currently aware of any impact on any customer or service. However, this may change immediately, without warning. Please, therefore, treat some SIP services as 'at risk'. We will contact any customers we believe are impacted if an impact occurs.

Minor Resolved · 11 days ago · lasted 4 days

Error 53113 “Room Exists” When Creating Video Rooms via API

Some Twilio customers might receive a 53113 - “Room exists” error when creating video rooms via API if rooms with the same name were previously created. As a workaround, customers can create rooms with different names. Twilio engineers implemented temporary measurements to make this issue less frequent until a permanent solution is implemented. We will provide another update in 24 hours or as soon as more information becomes available.

Minor Resolved · 13 days ago · lasted about 13 hours

Flex/RACE Insights aren't loading for some customers

Twilio engineers are investigating a potential issue with Flex/RACE Insights not loading for some customers. Their engineering team has been alerted and is actively investigating. We will update you as soon as we have more information.

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Frequently Asked Questions

Is Ciptex down right now? What is Ciptex current status?
Ciptex seems to be up and running. We've updated the status 6 minutes ago.
Was Ciptex down today?
Ciptex is up and running now. In the last 24 hours there was 1 outages.
I'm having issues with Ciptex, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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