Outage in Ciptex

Twilio - Elevated Errors and Request Latencies From the Twilio Conversations, Programmable Chat APIs and Flex

Resolved Minor

March 27, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Twilio is seeing elevated errors and request latencies from the Twilio Conversations and Programmable Chat APIs. The Twilio team is currently investigating and will provide an update in 1 hour or as soon as more information becomes available.

Components affected

Ciptex Twilio Conversations

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/27/2023 06:36PM

Elevated errors and request latencies has been resolved and Twilio Conversations, Programmable Chat APIs and Flex Platform are operating normally at this time.

MONITORING about 1 year ago - at 03/27/2023 05:25PM

Twilio Conversations, Programmable Chat APIs and Flex Platform are now operating normally. Twilio will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 03/27/2023 04:32PM

Twilio is continuing its investigation and has discovered that Flex Platform is also having elevated errors and request latencies. They are continuing to work on a resolution. Twilio Conversations and Programmable Chat APIs are also impacted. We will provide an update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 03/27/2023 04:29PM

Twilio is seeing elevated errors and request latencies from the Twilio Conversations and Programmable Chat APIs.

The Twilio team is currently investigating and will provide an update in 1 hour or as soon as more information becomes available.

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