Outage in Ciptex

Twilio - Inbound Calls From ATT Wireless to Twilio Toll-Free Numbers are Failing

Resolved Minor
March 30, 2023 - Started 2 months ago - Lasted about 17 hours
Official incident page

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Outage Details

Twilio are observing few Inbound call failures from ATT wireless to Twilio Toll-free numbers. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Ciptex Twilio PSTN
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/30/2023 07:03PM

The issue affecting inbound calls from AT&T wireless to Twilio toll-free phone numbers has been resolved, and the service is functioning normally at this time.

MONITORING 2 months ago - at 03/30/2023 06:52PM

Twilio have started seeing recovery for inbound calls from AT&T wireless to Twilio toll-free phone numbers. Twilio will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 03/30/2023 09:31AM

Twilio is still observing a few Inbound call failures from ATT wireless to Twilio Toll-free numbers. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 03/30/2023 06:40AM

Twilio are still observing few Inbound call failures from ATT wireless to Twilio Toll-free numbers. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 03/30/2023 02:05AM

Twilio are observing few Inbound call failures from ATT wireless to Twilio Toll-free numbers. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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