Resolved Minor Email and Ticket Based Support Currently Limited
Due to widespread issues with Amazon Web Services (AWS) we are currently unable to access our ticketing system meaning email based support is currently limited. For urgent support queries please contact us by phone on 03330506070.
Resolved Minor Mobile voice traffic
Our mobile service provider have observed 48% degradation for 3G and 4G Voice traffic. As a result, customers may be unable to make or receive calls. This is only effecting mobile traffic.
Resolved Minor Delayed Events
We are currently investigating an issue causing delays on API events. This is likely to cause issues receiving email notifications, password resets, call activity logging and logging calls to integrations.
Resolved Minor Outage
We are currently investigating an issue affecting both inbound and outbound calls. In some cases, it appears neither connects as expected.
Android application temporarily unavailable to new downloads, existing customers with the app already downloaded should be unaffected.
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