Outage in CircleLoop

Outage

Resolved Minor
September 08, 2021 - Started over 2 years ago - Lasted 7 months
Official incident page

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Outage Details

We are currently investigating an issue affecting both inbound and outbound calls. In some cases, it appears neither connects as expected.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 09/08/2021 09:09AM

Inbound and outbound calls appear to be back to full operational standard.
Continuing to monitor.

MONITORING over 2 years ago - at 09/08/2021 08:56AM

A full fix has been implemented and both outbound and inbound calls appear to be working as expected.
Continuing to monitor.

IDENTIFIED over 2 years ago - at 09/08/2021 08:49AM

The cause of the issue has been identified and a partial fix has been implemented.
Further updates to follow.

INVESTIGATING over 2 years ago - at 09/08/2021 08:45AM

Currently still under investigation, calls via app still not working.
Further updates to follow.

INVESTIGATING over 2 years ago - at 09/08/2021 08:13AM

We are currently investigating an issue affecting both inbound and outbound calls.
In some cases, it appears neither connects as expected.

Latest CircleLoop outages

Activities not logging - 8 months ago
Outbound Call issues - 12 months ago
iOS logging in issue - 12 months ago

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