Red Errors Upon Loading Side Panel

This issue has been resolved. No further action should be required by any users.

Once again, our sincere apologies for the inconvenience.

We have identified the issue related to errors being generated in our 2019 product and a fix has been deployed. Most Cirrus Insight users are beginning to see improved performance.

We will continue to monitor for issues and update accordingly.

We have identified the cause of the error messages and are working towards a quick resolution.

We've established that Outlook users on our 2019 platform are affected by this issue as well.

We're currently investigating an issue within our 2019 product affecting the Gmail Side Panel. Upon attempting to load the panel, red errors will appear stating "There was an unexpected error. Please try again". We've also seen issues importing templates and initiating Flight Plans. In some instances, the panel will not fully load.

Our engineering team is working diligently on a solution to this issue. We apologize for the inconvenience.