Is Citrix ShareFile down?

Citrix ShareFile current official status is Up and running

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Citrix ShareFile Latest Stats, Incidents, and Reports

2
Incidents in the last 7 days
3
Incidents in the last 30 days
Reports in the last 12 hours

Resolved Minor Citrix Content Collaboration (CCC) End-Users may be experiencing issues

Impact: Citrix Content Collaboration Service is currently experiencing issues in the EU that would impact a subset of End-Users. End-users impacted are unable to access the service Current Status: Citrix Engineering team is working to failover to a working region. Next Steps: Another update will be provided within the next 60 minutes (no later than 3:45 PM UTC).

Resolved Minor Content Collaboration end-users may be experiencing issues

Impact: Citrix Share file users may currently be experiencing issues creating share links in US region. Current Status: Citrix Engineering have identified and fixed the issue, and are working on the system performance. Next Steps: A further update will be provided within 60 minutes (no later than 8:00PM UTC).

Resolved Minor Citrix Content Collaboration service is experiencing issues

Impact: Citrix Content Collaboration service is currently experiencing issues in the US region. ShareFile end-users may experience issues previewing PDF files. Current Status: Citrix Engineering is investigating the issue. At present there are no identifiable work arounds or ETA for a fix. Next Steps: A further update will be provided within 60 minutes (no later than 2.20PM UTC).

Resolved Minor Citrix Content Collaboration Service Users may experience issues

Citrix Content Collaboration Service may experience issues as the third-party provider is having an outage. Citrix Engineering Team is monitoring the situation, the next update will be in an hour (no later than 5:21 PM UTC)

about 2 months ago Official incident report

Resolved Minor Citrix Content Collaboration (ShareFile) services may be experiencing issues

Impact: Citrix Sharefile is currently experiencing issues in the US regions that would impact end-users. Users might experience latency issues. Current Status: Citrix Engineering team is investigating the issue. Next Steps: A further update will be provided within 60 minutes (no later than 9:30 PM UTC).

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FAQ

Is Citrix ShareFile down?
Citrix ShareFile seems to be up and running. We're updating the status regularly.
I'm having issues with Citrix ShareFile, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Citrix ShareFile is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when Citrix ShareFile has issues.
Why IsDown?
We want to keep you updated on the status of the services that impact your company. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service.
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