Is Citrix ShareFile Down?

Citrix ShareFile status is operational

IsDown is monitoring Citrix ShareFile's official status page in real time.

Stats for Citrix ShareFile official incidents in the last 30 days

Number of Incidents

1 outages

Since last incident

20 days

Users reports for Citrix ShareFile in the last 12 hours

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Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Citrix ShareFile.

Monitor and keep track of Citrix ShareFile's current and past outages

Minor · 20 days ago · lasted about 3 hours

Some ShareFile EU customers were not able to access ShareFile

A fix has been implemented and we are monitoring the results.

Major · about 1 month ago · lasted about 2 hours

Users unable to Authenticate to ShareFile

Users are currently unable to authenticate into ShareFile. Engineering is investigating.

Minor · 2 months ago · lasted about 2 hours

HIPAA customers may be experiencing an issue when attempting to preview documents.

We are currently investigating this issue.

Major · 2 months ago · lasted about 1 hour

Account Provisioning and Upgrade Flows Unavailable

ShareFile has identified issues with internal services to that provision and update user accounts. We are working on restoring these features.

Major · 3 months ago · lasted 28 minutes

Document Previews is Unavailable for some HIPAA Customers

We have identified an issue with our backend systems for rendering documents. Currently working to correct the issue.

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Frequently Asked Questions

Is Citrix ShareFile down right now? What is Citrix ShareFile current status?
Citrix ShareFile seems to be up and running. We've updated the status 1 minute ago.
Was Citrix ShareFile down today?
Citrix ShareFile is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Citrix ShareFile, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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