Citrix ShareFile

Citrix ShareFile Status

Official source Everything seems OK
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Stats

1 incidents in the last 7 days

3 incidents in the last 30 days

Automatic Checks

Last check: 2 minutes ago

Last known issue: 4 days ago

Latest Incidents

Last 30 days

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Resolved Citrix Content Collaboration may be experiencing issues...

Citrix Content Collaboration service is currently experiencing issues that would impact a subset of customers in the US region. Impacted customers would have issues accessing or using Citrix ShareFile. We are currently investigating the issue. Citrix Engineering team is actively working on mitigation. Another update will be provided within the next 60 minutes.

Resolved Citrix Content Collaboration may be experiencing issues...

Decryption in the email function is down on all accounts leveraging non-US based storage zones. Customers are able to send, but not decrypt emails. Citrix Engineering teams are investigating the issue. Another update will be provided within the next 60 minutes.

Resolved Citrix ShareFile U.S. Region customers reporting latency issues.

Impact: A subset of Citrix ShareFile customers in the US region are experiencing performance issues when uploading/downloading files or navigating through the application. Current Status: The Citrix Engineering team is investigating the issue and no available workarounds are available at this time. Next Steps: Next update will be provide by 00:15 UTC or sooner.

Resolved Citrix ShareFile may be experiencing issues...

Citrix ShareFile is currently experiencing issues affecting users ability to access ShareFile. We are currently investigating the issue. Another update will be provided within the next 60 minutes.

about 1 month ago Official incident report

Resolved Citrix ShareFile may be experiencing issues

Citrix ShareFile is currently experiencing latency issues that would impact a small subset of end users in the US region. We have identified the issue and are currently working on implementing and rolling out a fix. Another update will be provided after the fix has been implemented, within the next 30 minutes.

about 1 month ago Official incident report

Resolved Citrix ShareFile may be experiencing issues...

Citrix ShareFile is currently experiencing latency issues that would impact a small subset of end users in the US region. We are currently investigating the issue. Another update will be provided within the next 60 minutes.

about 2 months ago Official incident report

Resolved Citrix ShareFile may be experiencing issues...

Citrix ShareFile is experiencing issues impacting end-users ability to access the application. We are currently investigating the issue. Another update will be provided within the next 60 minutes.

Resolved Citrix ShareFile - FTP issues reported in the EU region

Citrix Engineering has mitigated an issue impacting a subset of customers of Citrix ShareFile (FTP) in the EU region. Customers impacted were unable to upload/download files via FTP. At this time, we believe that the issues have been fully resolved. We will continue to monitor closely. If any further issues are seen, please contact Citrix Technical Support.

Resolved Citrix ShareFile may be experiencing issues...

Citrix ShareFile is currently experiencing issues that would impact email notification delivery. We are currently investigating the issue. Another update will be provided within the next 60 minutes.

Resolved Subset of Citrix Content Collaboration end-users in the U.S. region unable to upload/download files.

Citrix engineers have identified an issue impacting a subset of Citrix Content Collaboration end-users in the U.S. region. End-users' ability to upload/download files is being impacted by this issue. A new update will be provided in the next 30 minutes or sooner if available.

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