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We continuously monitor the official Citrix ShareFile status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Citrix ShareFile outages.
Minor Resolved · 16 days ago · lasted 32 minutes
ShareFile is experiencing issues for US-based accounts
At this time we believe the issue impacting logins for US-based customers is resolved, and we are continuing to monitor the situation.
Minor Resolved · 3 months ago · lasted 19 minutes
Citrix ShareFile US customers may have experienced issues…
Impact: Citrix ShareFile service experienced issues in the US region that would intermittently have impacted customers attempting to access the web service. Current Status: The issue is resolved, and the service is back to normal. Citrix Engineering is currently monitoring the issue, Next Steps: A further update will be provided within 30 minutes.
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Major Resolved · 6 months ago · lasted about 1 hour
Citrix Files (powered by ShareFile) customers may be experiencing issues…
Impact: Citrix Files customers may be experiencing issues accessing the ShareFile login page. Current Status: Citrix Engineering is actively investigating the issue and working towards mitigation. Next Steps: We will share an update within the next hour.
Major Resolved · 6 months ago · lasted 8 minutes
A subset of Citrix ShareFile customers may be experiencing authentication issues
Impact: Administrators and End-users may face authentication issues when trying to log into the ShareFile Current Status: Citrix Engineering team is engaged and investigating the issue. Next Steps: A further update will be provided within 60 minutes
Major Resolved · 7 months ago · lasted 4 minutes
A subset of Citrix ShareFile customers may be experiencing intermittent issues...
Impact: Citrix ShareFile service is currently experiencing issues in the US region that would intermittently impact a subset of customers attempting to use the service. Current Status: Citrix Engineering is investigating the issue. At present, there are no identifiable workarounds or ETA for a fix. Next Steps: A further update will be provided within 30 minutes.
Major Resolved · 9 months ago · lasted about 1 hour
Sharefile system issues
Citrix Content Collaboration(Sharefile) service is currently experiencing issues in US that would impact end-users & admins. End-users & admins impacted are unable to use the service. A further update will be issued within 60 minutes (16:00 UTC)
Major Resolved · 12 months ago · lasted 6 minutes
Citrix Content Collaboration service may be experiencing issues...
Impact: Citrix Content Collaboration customers may be experiencing issues accessing ShareFile. Current Status: We are currently investigating the issue. Next Steps: Another update will be provided within the next 60 minutes.
User-reported problems for Citrix ShareFile in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components
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