Is Citrix ShareFile Down?

Citrix ShareFile status is operational

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Latest Citrix ShareFile Official Outages

We continuously monitor the official Citrix ShareFile status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Citrix ShareFile outages.

0 Outages in the last 7 days
1 Outages in the last 30 days
16 Days since last incident

Minor Resolved · 16 days ago · lasted 32 minutes

ShareFile is experiencing issues for US-based accounts

At this time we believe the issue impacting logins for US-based customers is resolved, and we are continuing to monitor the situation.

Minor Resolved · 3 months ago · lasted 19 minutes

Citrix ShareFile US customers may have experienced issues…

Impact: Citrix ShareFile service experienced issues in the US region that would intermittently have impacted customers attempting to access the web service. Current Status: The issue is resolved, and the service is back to normal. Citrix Engineering is currently monitoring the issue, Next Steps: A further update will be provided within 30 minutes.

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Major Resolved · 6 months ago · lasted about 1 hour

Citrix Files (powered by ShareFile) customers may be experiencing issues…

Impact: Citrix Files customers may be experiencing issues accessing the ShareFile login page. Current Status: Citrix Engineering is actively investigating the issue and working towards mitigation. Next Steps: We will share an update within the next hour.

Major Resolved · 6 months ago · lasted 8 minutes

A subset of Citrix ShareFile customers may be experiencing authentication issues

Impact: Administrators and End-users may face authentication issues when trying to log into the ShareFile Current Status: Citrix Engineering team is engaged and investigating the issue. Next Steps: A further update will be provided within 60 minutes

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Major Resolved · 7 months ago · lasted 4 minutes

A subset of Citrix ShareFile customers may be experiencing intermittent issues...

Impact: Citrix ShareFile service is currently experiencing issues in the US region that would intermittently impact a subset of customers attempting to use the service. Current Status: Citrix Engineering is investigating the issue. At present, there are no identifiable workarounds or ETA for a fix. Next Steps: A further update will be provided within 30 minutes.

Major Resolved · 9 months ago · lasted about 1 hour

Sharefile system issues

Citrix Content Collaboration(Sharefile) service is currently experiencing issues in US that would impact end-users & admins. End-users & admins impacted are unable to use the service. A further update will be issued within 60 minutes (16:00 UTC)

Major Resolved · 12 months ago · lasted 6 minutes

Citrix Content Collaboration service may be experiencing issues...

Impact: Citrix Content Collaboration customers may be experiencing issues accessing ShareFile. Current Status: We are currently investigating the issue. Next Steps: Another update will be provided within the next 60 minutes.

Citrix ShareFile problems reported by users

User-reported problems for Citrix ShareFile in the last 12 hours. It's a collection of user reports from different sources.

Citrix ShareFile Components Status

Check the current status of the components

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What is Citrix ShareFile?

Citrix ShareFile is the secure file sharing and transfer service that's built for business. Click here to try sharing files with clients and colleagues for free!

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Frequently Asked Questions

Is Citrix ShareFile down right now? What is Citrix ShareFile current status?
Citrix ShareFile seems to be up and running. We've updated the status 3 minutes ago.
Was Citrix ShareFile down today?
Citrix ShareFile is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Citrix ShareFile, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Citrix ShareFile and need support?
Citrix ShareFile outage? How can I monitor Citrix ShareFile?
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