Outage in Citrix ShareFile

Citrix Content Collaboration(ShareFile) services is experiencing issues

Resolved Major

March 22, 2022 - Started about 2 years ago - Lasted 7 days
Official incident page

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Outage Details

Citrix Content Collaboration(Sharefile) service is currently experiencing issues in all geos that would impact end-users & admins. End-users & admins impacted are unable to access the service. Next Steps: A further update will be provided within 60 minutes (no later than 12:00PM UTC).

Components affected

Citrix ShareFile ShareFile®

Latest Updates ( sorted recent to last )

INVESTIGATING about 2 years ago - at 03/22/2022 11:13AM

Citrix Content Collaboration(Sharefile) service is currently experiencing issues in all geos that would impact end-users & admins. End-users & admins impacted are unable to access the service.

Next Steps: A further update will be provided within 60 minutes (no later than 12:00PM UTC).

Latest Citrix ShareFile outages

Users experiencing intermittent authentication issues - about 2 months ago

Users may be experiencing latency with ShareFile login and shared links - about 2 months ago

Users may not be receiving emails from ShareFile - 2 months ago

Increased rate of document preview errors for all users - 5 months ago

Users who have custom login page text using special characters may have experienced an issue while logging in - 5 months ago

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