Outage in Citrix ShareFile

A subset of Citrix ShareFile customers may be experiencing intermittent issues...

Resolved Major

August 23, 2022 - Started over 1 year ago - Lasted 4 minutes
Official incident page

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Outage Details

Impact: Citrix ShareFile service is currently experiencing issues in the US region that would intermittently impact a subset of customers attempting to use the service. Current Status: Citrix Engineering is investigating the issue. At present, there are no identifiable workarounds or ETA for a fix. Next Steps: A further update will be provided within 30 minutes.

Components affected

Citrix ShareFile ShareFile®

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 08/23/2022 04:34PM

Impact: Citrix ShareFile service experienced issues in the US region that would intermittently impact a subset of customers attempting to use the service.

Current Status: The issue has been mitigated. No customer impact should be seen at this point.

INVESTIGATING over 1 year ago - at 08/23/2022 04:31PM

Impact: Citrix ShareFile service is currently experiencing issues in the US region that would intermittently impact a subset of customers attempting to use the service.

Current Status: Citrix Engineering is investigating the issue. At present, there are no identifiable workarounds or ETA for a fix.

Next Steps: A further update will be provided within 30 minutes.

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