Is ClassLink Down?

ClassLink Status is Operational

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Latest ClassLink Outages

Check the stats and details of the latest ClassLink outages and issues

1 Outages in the last 7 days
1 Outages in the last 30 days
3 Days since last incident

Resolved Minor LaunchPad Slow Logins

We're investigating slow logins into LaunchPad. My Apps may also display an internal server error - as a temporary workaround, refreshing the page may help load My Apps. Our teams are working to remedy and monitor the situation.

3 days ago

Resolved Major LaunchPad My Apps Error

We have identified an issue with My Apps. Users are landing on an internal server error page after logging in. As a result, apps are not loading. The teams are currently working to restore functionality as quickly as possible.

about 1 month ago

Resolved Minor Roster Server System Issue

We've identified issues with the latest Roster Server release that impacted specific 'all-users' rule-based permissions as well as resource data sharing. This will impact data shared with vendors. A release for SIS API connector mappings may also cause issues - Roster Server thresholds will be triggered. This incident may also impact end-users for LaunchPad applications assigned by Roster Server permissions - these applications may not appear in My Apps. All other LaunchPad functions continue to operate normally, including My Files and Analytics. The team is currently working on a hotfix to address this incident and will be released later today. Depending on sync times, data may take up to 24 hours to be updated. For assistance with Roster Server, please contact our help desk.

about 2 months ago

Resolved Minor Roster Server Console Issue

Our service provider is currently experiencing issues in one region which impacts a percentage of Roster Servers. ClassLink administrators may experience issues accessing the Roster Server console. LaunchPad is not impacted by this issue.

about 2 months ago

Resolved Minor LaunchPad Login Related Issue - Active Directory Integration

A login issue has been identified affecting a subset of school organizations with Active Directory integration into LaunchPad. Users might receive an error message when attempting to log in using their Active Directory credentials. Refreshing the login page may result in a successful login. We are investigating and will post updates as soon as possible.

3 months ago

ClassLink Components Status

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Frequently Asked Questions

Is ClassLink down today?
ClassLink seems to be up and running. We've updated the status 2 minutes ago.
I'm having issues with ClassLink, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when ClassLink is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when ClassLink has issues.
Why use IsDown?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
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Just contact us, and we'll add it ASAP.

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