Resolved Login Related Issue - Active Directory Authentication
We've received reports of active directory login-related issues from a number of districts. The team is currently investigating the cause of this issue.
Resolved Slow Login
We've received reports of slow logins into LaunchPad. Our infrastructure team is working to remedy and monitor the situation.
Resolved Login related issues
We are currently investigating issues logging in to ClassLink.
Resolved Login Issue - Processing
A login issue has been identified after logging in to ClassLink - My Apps is stuck with a "processing" message. The team is working to resolve this as quickly as possible. Thank you.
Resolved Slow loading time
We're investigating reports of slow loading times with LaunchPad. But it appears there are global internet issues as many websites are experiencing similar issues - possibly DNS related or issues with an ISP. Please go to downdetector.com. Reports of global internet issues are also popping up on social media.
Resolved Roster Server Import Abort Error
We're investigating an issue in Roster Server that caused the latest import to abort due to incorrect headers.
Resolved My Apps hanging after login
We've identified an issue with My Apps hanging after logging in to ClassLink.
Resolved My Apps hanging for Chromebooks
We've received reports of the My Apps screen hanging for Chromebook users. It appears there was an update to Chrome OS recently. For now, disabling the ClassLink seasonal animations (snowman animation) then rebooting the Chromebooks addresses the issue. The seasonal animation will be disabled globally then we will further investigate. Thanks for your patience.
Resolved Problems at Google
It appears Google is currently experiencing issues. Gmail, YouTube, any Sign in with Google service, including using Google to sign in to ClassLink are currently unavailable. We will monitor Google's status. For more, please monitor the web sites below: https://www.google.com/appsstatus#hl=en&v=status https://downdetector.com/status/google/
Resolved 504 Bad Gateway - SAML SSO apps
We've identified an issue with SAML. Users are receiving a 504 bad gateway error when trying to launch any SAML application in ClassLink.
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