This chart provides user-reported problems for ClassLink in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official ClassLink status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last ClassLink outages and possible affected you.
Minor Resolved · 16 days ago · lasted 9 days
Chromebook Issue - version 109
We've received a few reports from our customers regarding issues with ClassLink as the Google IDP for Chromebooks. It seems the latest Chromebook update is causing an issue with the IDP integration, causing crashes. At this point we recommend to refrain from installing the latest Chromebook update (v109). If possible, downgrade to the previous version. Thank you.
Minor Resolved · 4 months ago · lasted about 1 hour
We are currently investigating reports of an Internal Error in the Roster Server Console for a subset of school organizations. This is preventing ClassLink Tenant Administrators from accessing Roster Server console modules.
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Minor Resolved · 4 months ago · lasted about 1 hour
LaunchPad Intermittent Loading Issue
We've received reports of intermittent loading issues accessing the LaunchPad login page. Our infrastructure team is working to remedy and monitor the situation.
Minor Resolved · 4 months ago · lasted about 1 hour
We're investigating reports of login issues from a subset of school organizations with Active Directory integration into LaunchPad. Users might receive a Bad Gateway or Whoops error message when attempting to log in using their Active Directory credentials. We are investigating and will post updates as soon as possible.
Minor Resolved · 4 months ago · lasted about 4 hours
LaunchPad Slow Logins
We're investigating slow logins into LaunchPad. My Apps may also display an internal server error - as a temporary workaround, refreshing the page may help load My Apps. Our teams are working to remedy and monitor the situation.
Major Resolved · 6 months ago · lasted about 2 hours
LaunchPad My Apps Error
We have identified an issue with My Apps. Users are landing on an internal server error page after logging in. As a result, apps are not loading. The teams are currently working to restore functionality as quickly as possible.
Minor Resolved · 6 months ago · lasted about 4 hours
Roster Server System Issue
We've identified issues with the latest Roster Server release that impacted specific 'all-users' rule-based permissions as well as resource data sharing. This will impact data shared with vendors. A release for SIS API connector mappings may also cause issues - Roster Server thresholds will be triggered. This incident may also impact end-users for LaunchPad applications assigned by Roster Server permissions - these applications may not appear in My Apps. All other LaunchPad functions continue to operate normally, including My Files and Analytics. The team is currently working on a hotfix to address this incident and will be released later today. Depending on sync times, data may take up to 24 hours to be updated. For assistance with Roster Server, please contact our help desk.
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