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We continuously monitor the official ClassLink Roster Server status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last ClassLink Roster Server outages.
Minor Resolved · 6 months ago · lasted about 1 hour
We are currently investigating reports of an Internal Error in the Roster Server Console for a subset of school organizations. This is preventing ClassLink Tenant Administrators from accessing Roster Server console modules.
Minor Resolved · 6 months ago · lasted about 4 hours
We're investigating slow logins into LaunchPad. My Apps may also display an internal server error - as a temporary workaround, refreshing the page may help load My Apps. Our teams are working to remedy and monitor the situation.
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Minor Resolved · 8 months ago · lasted about 4 hours
We've identified issues with the latest Roster Server release that impacted specific 'all-users' rule-based permissions as well as resource data sharing. This will impact data shared with vendors. A release for SIS API connector mappings may also cause issues - Roster Server thresholds will be triggered. This incident may also impact end-users for LaunchPad applications assigned by Roster Server permissions - these applications may not appear in My Apps. All other LaunchPad functions continue to operate normally, including My Files and Analytics. The team is currently working on a hotfix to address this incident and will be released later today. Depending on sync times, data may take up to 24 hours to be updated. For assistance with Roster Server, please contact our help desk.
Minor Resolved · 8 months ago · lasted about 2 hours
Our service provider is currently experiencing issues in one region which impacts a percentage of Roster Servers. ClassLink administrators may experience issues accessing the Roster Server console. LaunchPad is not impacted by this issue.
Minor Resolved · 11 months ago · lasted 32 minutes
Roster Server Admin Console Internal Error
We are currently investigating reports of an Internal Error in the Roster Server Console for a subset of school organizations. This is preventing ClassLink Tenant Administrators from accessing Roster Server console modules when using the Chrome browser. This incident has no impact on end-users. LaunchPad and single sign-on apps are not affected and continue to operate normally.
User-reported problems for ClassLink Roster Server in the last 12 hours. It's a collection of user reports from different sources.
ClassLink provides single sign-on into web and Windows applications, and instant access to files at school and in the cloud. Accessible from any computer, tablet or smartphone, ClassLink is ideal for 1to1 and Bring Your Own Device (BYOD) initiatives.
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