Number of Incidents
0 outages
Since last incident
175 days
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Minor · 6 months ago · lasted about 1 hour
Partial Recommendations Substituting API outage
The issue has been identified and a fix is being implemented.
Minor · started about 1 year ago
Full Storage Zone 4 Instability and Slowdown
We experienced major instability and slowdown in our Storage Zone 4 from 9:28 to 10:01 CET, around 4% of our customers have been impacted. They have experienced instability in performance, in a period of around 5 minutes Storage Zone 4 has been unreachable while the needed reboot happened to gain full stability and performance back. The issue is fully resolved and our Storage Zone 4 has full performance and stability back. We have identified the issue and implemented a solution to prevent this from happening in the future. We apologize for the inconvenience.
Minor · started about 1 year ago
We have experienced a full API outage with a duration of 7 minutes from 23:30 to 23:37 CET. The issue was identified quickly and resolved within minutes. Our cloud hosting provider AWS experienced a physical hardware failure that crashed one of our core system databases, their recovery protocol detected the issue fast and replaced our affected core system database with a replica that took its place in our system infrastructure, and the issue was resolved in less than 7 minutes, After the issue was resolved we monitored the situation and ensured that performance and stability were fully recovered. Due to this issue, we are looking into a solution that will prevent an outage like this in the future. We are sorry for the hiccup and hope you have a great day now that this has been resolved.
Minor · started almost 2 years ago
Our API is not responding. We are investigating the issue and will return here within minutes when we know more.
Minor · started about 2 years ago
We are experiencing a full API outage and will get back shortly with further details...
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