Outage in CleverReach

Account Dashboard not available

Resolved Minor

January 17, 2023 - Started over 1 year ago - Lasted 33 minutes
Official incident page

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Outage Details

We observed in a few cases that account dashboards are stuck loading which leads to not being able to navigate your account. Currently we are investigating the issue. Allready planed or running mailings should not be impacted.

Components affected

CleverReach Platform availability

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 01/17/2023 10:38AM

The applied fix is working so we are resolving the issue for now.

IDENTIFIED over 1 year ago - at 01/17/2023 10:18AM

We identified the issue and are applying a fix.

INVESTIGATING over 1 year ago - at 01/17/2023 10:13AM

We observed in a few cases that account dashboards are stuck loading which leads to not being able to navigate your account. Currently we are investigating the issue.
Allready planed or running mailings should not be impacted.

Latest CleverReach outages

Problems with access to our core website - about 1 year ago

Cleverreach Website is Down. - over 1 year ago

Mail Delivery impaired for some customers - over 1 year ago

Frontend not available. - almost 2 years ago

Slow frontend/interruption of service - almost 2 years ago

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