Outage in CleverTap

Our dashboard is showing degraded performance

Resolved Minor

August 06, 2021 - Started over 2 years ago - Lasted 8 months
Official incident page

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Outage Details

We are currently experiencing degraded performance for our Dashboard system. Customers may observe slowness/degraded performance while conducting operations on the dashboard. We are currently investigating the issue and working towards resolving this.

Latest Updates ( sorted recent to last )

MONITORING over 2 years ago - at 08/06/2021 12:49PM

We have taken the necessary steps to address the degraded performance of the dashboard. The dashboard is working fine along with the other components of the system. We are observing this for some more time before marking the ticket as resolved.

INVESTIGATING over 2 years ago - at 08/06/2021 12:25PM

Latest CleverTap outages

Some of our IN instance(s) are showing degraded performance. Few customers might face delayed ingestion/campaign pickup - about 2 months ago

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Unplanned maintenance triggered on one of the data store in EU region - 7 months ago

We are experiencing downtime on our Europe SDK endpoint - 7 months ago

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