Outage in Close

Telephony issues with Twilio

Resolved Minor

January 27, 2022 - Started about 2 years ago - Lasted 2 months
Official incident page

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Outage Details

Our telephony provider, Twilio, is currently experiencing issues on their side that are impacting Close users. We're in contact with them about these issues and they are currently working on a fix. You can follow along with Twilio's status updates at: https://status.twilio.com/ We will update this page as soon as we have more information from Twilio.

Latest Updates ( sorted recent to last )

MONITORING about 2 years ago - at 01/28/2022 01:09PM

Twilio has pushed a fix for the issue.

Now that the fix is in place, we're working on processing the backlog of requests we needed to send to Twilio during their outage.

We will update this page as soon as this processing is completed.

IDENTIFIED about 2 years ago - at 01/27/2022 04:55PM

Our telephony provider, Twilio, is currently experiencing issues on their side that are impacting Close users. We're in contact with them about these issues and they are currently working on a fix.

You can follow along with Twilio's status updates at: https://status.twilio.com/

We will update this page as soon as we have more information from Twilio.

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Elevated Error Rate - 8 months ago

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