Outage in CloudConvert

Slow S3 US West imports/exports

Resolved Minor
May 25, 2023 - Started 11 months ago - Lasted about 1 hour

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Outage Details

We are currently experiencing slow connections to AWS S3 us-west. This network issue results in import/export tasks stuck in the "processing" state or timeout errors.
Components affected
CloudConvert API v2 CloudConvert Office CloudConvert General
Latest Updates ( sorted recent to last )
IDENTIFIED 11 months ago - at 05/25/2023 10:57AM

We are currently experiencing slow connections to AWS S3 us-west. This network issue results in import/export tasks stuck in the "processing" state or timeout errors.

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