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0 incidents in the last 7 days

2 incidents in the last 30 days

Last known issue was 12 days ago

Latest Incidents

Resolved [RUH] Network degraded performance

CloudSigma would like to let you know that currently, we experience packet loss to our Riyadh cloud location. Packet loss is observed in the connection from certain points of the world to the cloud. IMPACT: Due to the nature of the issue, some of our customers might have been unable to reach their servers from the international peering. The issue is escalated to our Operations team and they are working on solving the problem. Please accept our sincere apologies for any inconvenience caused.

Resolved [ZRH] Inaccessible WebApp interface

CloudSigma would like to inform you that we are currently experiencing issues with the API in the Zurich DC. Customers' machines and networking are not affected. We are working on restoring the WebApp availability. Please accept our sincere apologies for any inconvenience caused. Our Operations teams are working on resolving the situation. Updates will be announced as soon as provided.

Resolved [RUH] Degraded network performance

CloudSigma would like to inform you that we are currently experiencing a degraded network performance in our Riyadh cloud. Some customers may experience network interruptions. We are working to identify the problem.

about 1 month ago Official incident report

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