CloudSigma Status

Resolved [MNL2] API server issue

CloudSigma would like to inform you that currently, we are experiencing issues with our API and WebApp in Manila-2. There is no impact on already existing/running customer’s virtual machines, hosts, and network accessibility. Our DevOps team is working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines or other cloud infrastructure.

Resolved [CRK] Network issue

CloudSigma would like to inform you that currently, we are experiencing a network problem in our Clark Cloud Location. Our Operations team is working on identifying and resolving the issue. Please accept our sincere apologies for any caused inconvenience.

Resolved [SJC] Network issue

CloudSigma would like to inform you that currently, we are experiencing issues with our cloud in San Jose from certain points in the world. There is no impact on already existing/running customer’s virtual machines, hosts, and network accessibility. At the moment we are experiencing a partial network outage, the cloud is unreachable from certain points of the world. Our DevOps team working on restoring the normal operation of the user interface.

Resolved [HNL] Network issue

CloudSigma would like to inform you that currently, we are experiencing network issues in our cloud in Honolulu. Due to the nature of the issue, some of our customers might have been unable to reach their servers from the international peering. Our DevOps team is working on restoring the normal operation of the user interface.

Resolved [ZRH] API degraded performance

CloudSigma would like to inform you that currently, we are experiencing issues with our API in Zurich. There is no impact on already existing/running customer’s virtual machines, hosts, and network accessibility. At the moment, our WebApp is experiencing loading difficulties. Our DevOps team is working on restoring the normal operation of the user interface.

Resolved [CRK] Network issue

CloudSigma would like to let you know that currently, we experience packet loss to our Manila cloud location. Packet loss is observed in the connection from certain points of the world to the cloud. IMPACT: Due to the nature of the issue, some of our customers might have been unable to reach their servers from the international peering. The issue is escalated to our Operations team and they are working on solving the problem. Please accept our sincere apologies for any inconvenience caused.

Resolved [MNL] Network issue

CloudSigma would like to let you know that currently, we experience packet loss to our Manila cloud location. Packet loss is observed in the connection from certain points of the world to the cloud. IMPACT: Due to the nature of the issue, some of our customers might have been unable to reach their servers from the international peering. The issue is escalated to our Operations team and they are working on solving the problem. Please accept our sincere apologies for any inconvenience caused.

Resolved [MNL] Network issue

Network loss is experienced in our Manila datacenter. The issue might affect the connection to the UI and VMs. IMPACT: Due to the nature of the issue, some of our customers might have been unable to reach their servers from the international peering. The issue is escalated to our Operations team and they are working on solving the problem. Please accept our sincere apologies for any inconvenience caused.

Resolved [MNL] Network Issue

Network loss is experienced in our Manila datacenter. The issue affected the connection to the UI and VMs. IMPACT: Due to the nature of the issue, some of our customers might have been unable to reach their servers from the international peering. The issue is escalated to our Operations team. Please accept our sincere apologies for any inconvenience caused.

Resolved [HNL] Degraded Network issue

CloudSigma would like to inform you that currently, we are experiencing a problem with one of the routers in our Honolulu Cloud Location. There is no impact on already existing/running customer’s virtual machines, hosts, and network accessibility. Our DevOps team is working on restoring the normal operation of the user interface. Please accept our apologies for the caused inconvenience.