Outage in Clover

Sandbox is very slow

Resolved Minor

November 12, 2021 - Started over 2 years ago - Lasted 5 months
Official incident page

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Outage Details

We're aware of slower response times for requests on sandbox. Our engineering squads are looking into this and we will have an update in two hours

Latest Updates ( sorted recent to last )

MONITORING over 2 years ago - at 11/12/2021 10:02PM

We traced the sandbox slowdown to a misapplied nightly configuration, and have corrected it. Sandbox is now back to normal operation.

INVESTIGATING over 2 years ago - at 11/12/2021 07:19PM

We continue to investigate the issue at this time. We will report back later today when we have more information to share.

INVESTIGATING over 2 years ago - at 11/12/2021 04:39PM

We're aware of slower response times for requests on sandbox. Our engineering squads are looking into this and we will have an update in two hours

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