Outage in Shortcut
Docs were getting stuck in a reload loop. Refreshing the doc should fix it.
Resolved Major
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Outage Details
Components affected
Shortcut Web AppLatest Updates ( sorted recent to last )
This incident has been resolved.
We are continuing to monitor for any further issues.
We have deployed a fix to docs stuck in a refresh state. We are monitoring the fix.
We are continuing to test the fix in our staging environment.
We have identified a cause and are testing a solution.
We are continuing to investigate this issue.
We are seeing a small number of Documents that are stuck in a loop where they need to be constantly reloaded. We are investigating the issue.
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