Outage in CM.com

Live chat handovers - Down

Resolved Minor

May 22, 2023 - Started 11 months ago - Lasted 29 minutes
Official incident page

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Outage Details

Live chat handovers are down for the below services, We are investigating the issue.

Components affected

CM.com Scripted Chatbot CM.com Customer Contact

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/22/2023 04:46PM

This incident has been resolved.

INVESTIGATING 11 months ago - at 05/22/2023 04:18PM

Live chat handovers are down for the below services, We are investigating the issue.

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