Outage in CM.com
Sign - Delayed delivery of signed documents
Resolved Minor
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Outage Details
Components affected
CM.com CM SignLatest Updates ( sorted recent to last )
This incident has been resolved.
The service disruption at our certificate supplier has been resolved, the backlog of queued documents is being processed. We will keep monitoring the situation.
Our supplier has identified the issue and is working on resolving it.
We are currently experiencing delays in the delivery of signed documents due to an outage at our certificate supplier. The supplier is aware and currently investigating this issue. Sign is fully available, completed dossiers are queued for the duration of the outage. The queue will be processed and the sealing and delivery of queued documents will automatically resume when the outage is resolved.
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