Outage in CoinJar

Network Issues Affecting Outgoing Stellar Payments

Resolved Minor
December 29, 2022 - Started over 1 year ago - Lasted 7 days
Official incident page

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Outage Details

We're currently investigating an issue that is causing outgoing Stellar payment TXIDs to return errors despite the transactions showing up as being successfully sent in the CoinJar app. If you have an affected transaction please contact CoinJar support and provide the TXID of your affected transaction This affects Stellar [XLM] only - all other digital currency payments are being processed as normal.
Components affected
CoinJar Digital Currency Payments
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/06/2023 12:02AM

This incident has now been resolved.
All XLM payments that were affected by this issue have now been successfully broadcast to the Stellar Blockchain.

MONITORING over 1 year ago - at 01/05/2023 05:10AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 01/04/2023 05:53AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 12/29/2022 11:03PM

We're currently investigating an issue that is causing outgoing Stellar payment TXIDs to return errors despite the transactions showing up as being successfully sent in the CoinJar app.

If you have an affected transaction please contact CoinJar support and provide the TXID of your affected transaction

This affects Stellar [XLM] only - all other digital currency payments are being processed as normal.

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