Outage in CometChat

API/WebSockets Issue Identified (US)

Resolved Minor

January 27, 2021 - Started about 3 years ago - Lasted about 1 year
Official incident page

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Outage Details

Our Engineering team has identified the cause of the issue. We will post an update as soon as additional information is available.

Latest Updates ( sorted recent to last )

MONITORING about 3 years ago - at 01/27/2021 08:40PM

Our Engineering team has implemented a fix to resolve the issue and is monitoring the situation. We will post an update as soon as the issue is fully resolved.

IDENTIFIED about 3 years ago - at 01/27/2021 08:06PM

Our Engineering team has identified the cause of the issue. We will post an update as soon as additional information is available.

Latest CometChat outages

Issues with WebSockets - 10 months ago

Partial Service Disruption - 11 months ago

Disruption in Chat API service in EU region - 12 months ago

Issues with WebSockets v2 US - over 1 year ago

Pro - WebSocket Maintenance - US - over 1 year ago

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