Outage in ConnectWise

Delayed Sync and Data refresh in BrightGauge

Resolved Minor

May 29, 2023 - Started 11 months ago - Lasted about 22 hours

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Outage Details

We are experiencing delayed Sync and data refresh in BrightGauge. BrightGauge team is working on it.

Components affected

ConnectWise BrightGauge, a solution

Latest Updates ( sorted recent to last )

11 months ago - at 05/29/2023 01:20PM

We are experiencing delayed Sync and data refresh in BrightGauge. BrightGauge team is working on it.

11 months ago - at 05/29/2023 02:22PM

BrightGauge team has identified the issue and working on the resolving it.

11 months ago - at 05/29/2023 04:18PM

The team has identified the issue related to sync delays for CW-RMM in BrightGauge and is working on a resolution. Please expect the next update at 10 pm EST.

11 months ago - at 05/30/2023 02:51AM

The team has identified the issue related to sync delays for CW-RMM in BrightGauge and is working on a resolution. Please expect the next update at 8 am EST.

11 months ago - at 05/30/2023 10:38AM

This is resolved. We have confirmed that syncs are working fine and today's data is being pulled.

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