Outage in Copernica

System failure on our database server

Resolved Minor
December 09, 2022 - Started over 1 year ago - Lasted 3 days
Official incident page

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Outage Details

We are currently experiencing a system failure on one of our database servers. As a result of this system failure, the interface is not accessible and importing/exporting of data, the rebuilding of views, and the processing of (test) mails will be delayed. Our Operations department is currently investigating the underlying issue. Once the issue has been resolved, all tasks that were queued during the delay will be processed. If you have any further questions, please contact our support team.
Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 12/09/2022 02:25PM

We are currently experiencing a system failure on one of our database servers. As a result of this system failure, the interface is not accessible and importing/exporting of data, the rebuilding of views, and the processing of (test) mails will be delayed.

Our Operations department is currently investigating the underlying issue. Once the issue has been resolved, all tasks that were queued during the delay will be processed.

If you have any further questions, please contact our support team.

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