Outage in Courier

Timeouts impacting Courier Inbox and access to log data

Resolved Minor

September 27, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Need to monitor Courier outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Courier, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue that is affecting Courier Inbox as well as the ability to access log data. Sends are not impacted.

Components affected

Courier API Courier Web Application

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 09/27/2022 03:57PM

A fix has been deployed to Courier's production systems and services are returning to a healthy state. The engineering team will continue to monitor.

IDENTIFIED over 1 year ago - at 09/27/2022 03:33PM

We have identified the cause of the issue and are working towards resolution.

INVESTIGATING over 1 year ago - at 09/27/2022 03:06PM

We are currently investigating an issue that is affecting Courier Inbox as well as the ability to access log data. Sends are not impacted.

Latest Courier outages

Segment Track events not firing automation workflows - 15 days ago

Delayed message delivery - about 2 months ago

Message send delays - 6 months ago

Degraded Segment Inbound request processing - 6 months ago

Outbound notifications are not being sent - 7 months ago

Vendor and Uptime Monitoring in one place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3152 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook