Outage in Coveo Cloud V2

[US] Elevated Search API error rates

Resolved Minor

October 26, 2022 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

We've identified an issue causing elevated error rates on the Search Service in the US region. Our team is investigating and will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal

Components affected

Coveo Cloud V2 Search - Search Service

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 10/26/2022 03:33PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 10/26/2022 03:15PM

We've identified an issue causing elevated error rates on the Search Service in the US region. Our team is investigating and will post regular updates until solved.

If you need help or to get in touch with us, please visit our Help Portal

Latest Coveo Cloud V2 outages

[EU] ML Query Issues - about 1 month ago

[US] Catalog Source Refresh Delays - about 1 month ago

[All Regions] Content Browser Issues - about 2 months ago

[EU] Coveo ML - Models Generator Issues - 5 months ago

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