Outage in Coveo Cloud V2

[US] Analytics Read API issues

Resolved Minor

November 23, 2022 - Started over 1 year ago - Lasted about 8 hours
Official incident page

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Outage Details

We've identified an issue affecting Analytics Read API, preventing Analytics reports and exports to return data. Analytics events ingestion isn't impacted. If you need help or to get in touch with us, please visit our Help Portal

Components affected

Coveo Cloud V2 Analytics - Analytics Read API

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/24/2022 12:20AM

The services are still fully operational since the last update.

Please report any issues through our Help Portal.

MONITORING over 1 year ago - at 11/23/2022 05:42PM

Thanks for your continued patience. The issues have been fixed, and we are actively monitoring the services.

IDENTIFIED over 1 year ago - at 11/23/2022 05:05PM

We're starting to see recovery of the Analytics Read API.

IDENTIFIED over 1 year ago - at 11/23/2022 04:45PM

Catalog sources indexing is also impacted.

No items are lost but there are delays, and your content might not be up to date.

IDENTIFIED over 1 year ago - at 11/23/2022 04:25PM

We've identified an issue affecting Analytics Read API, preventing Analytics reports and exports to return data.

Analytics events ingestion isn't impacted.

If you need help or to get in touch with us, please visit our Help Portal

Latest Coveo Cloud V2 outages

[EU] ML Query Issues - about 1 month ago

[US] Catalog Source Refresh Delays - about 1 month ago

[All Regions] Content Browser Issues - about 2 months ago

[EU] Coveo ML - Models Generator Issues - 5 months ago

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