Outage in Coveo Cloud V2

[All Regions] Minor Administration Console Issue

Resolved Minor

May 09, 2023 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We've identified a minor issue affecting the Analytics report section of the Administration Console. Attempting to access a report will generate an incorrect URL with an extra forward slash after your organization ID. Removing it manually in your address bar and reloading the page will allow you to access the report normally. The fix is being worked on and will be deployed shortly. If you need help or to get in touch with us, please visit our Help Portal

Components affected

Coveo Cloud V2 Platform - Administration Console Coveo Cloud V2 Platform - Administration Console Coveo Cloud V2 Platform - Administration Console

Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 05/09/2023 06:15PM

This incident has been resolved.

IDENTIFIED 5 months ago - at 05/09/2023 05:22PM

We've identified a minor issue affecting the Analytics report section of the Administration Console. Attempting to access a report will generate an incorrect URL with an extra forward slash after your organization ID. Removing it manually in your address bar and reloading the page will allow you to access the report normally. The fix is being worked on and will be deployed shortly.

If you need help or to get in touch with us, please visit our Help Portal

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