Outage in CrossEngage
Data Processing Delay
Resolved Minor
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Outage Details
Components affected
CrossEngage SegmentationLatest Updates ( sorted recent to last )
After thoroughly monitoring our systems we are marking this incident as resolved.
We apologize if this delay caused any inconvenience. Feel free to get in touch with us if you have any questions.
Your CrossEngage team.
Real-time event and user ingestion is fully functional as of 22:30. Data that was sent between 18:00 and 22:30 might still be delayed and not available for segmentation for some clients.
We will keep the state of this incident in monitoring overnight.
If you have any questions feel free to reach out to us.
Your CrossEngage Team.
We have detected a delay in the processing of updates sent through our API.
This affects both user attribute updates and event data. Our system receives and queues the data and it will be visible in your segments with delay. Campaign dispatching is not affected.
Our Engineering Team is on it and we will post an update as soon as one is available.
Your CrossEngage Team.
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