Outage in Crowdcast

Email Delivery Issue for v2 Related Event Emails

Resolved Minor

June 08, 2023 - Started 11 months ago - Lasted 29 minutes
Official incident page

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Outage Details

We are currently experiencing an issue with our email service provider, which is affecting the delivery of v2-related event emails. Event registrants may not receive important notifications and updates regarding v2 events, including registration confirmations and event reminders. Our technical team is actively investigating the issue and working closely with our email service provider to identify the root cause and implement a solution. We understand the importance of these emails and are dedicating all available resources to address this problem promptly. We apologize for the inconvenience caused. We will provide an update as soon as we have more information to share.

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 06/08/2023 09:32PM

This incident has been resolved.

IDENTIFIED 11 months ago - at 06/08/2023 09:04PM

We are currently experiencing an issue with our email service provider, which is affecting the delivery of v2-related event emails. Event registrants may not receive important notifications and updates regarding v2 events, including registration confirmations and event reminders.

Our technical team is actively investigating the issue and working closely with our email service provider to identify the root cause and implement a solution. We understand the importance of these emails and are dedicating all available resources to address this problem promptly. We apologize for the inconvenience caused.

We will provide an update as soon as we have more information to share.

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