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Resolved Minor Blaze Compute Node Offline - xnsrv34.blaze.apdcsy1.crucial.com.au
A Blaze compute node xnsrv34.blaze.apdcsy1.crucial.com.au is offline. We have migrated the impacted customer VMs to alternate compute nodes and these VMs have been rebooted and are online again.
Resolved Minor Hazard Notification: Issues with email delivery
Please be advised that we have been alerted to an issue with email delivery for some hosts that reside on our address space. Please see the following link for details: https://support.crucial.com.au/en/knowledgebase/article/outgoing-mail-rejected-by-uceprotect-level-3-faqs-cr We are closely monitoring this situation, and taking the appropriate action for any service that violates our terms and conditions.
Resolved Minor Possible Interruption to Call and Ticket Support Staff
Our Technical Operations team are currently troubleshooting an issue which has caused issues with our support systems, phone and ticket. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation. You can subscribe to this incident to receive an SMS or Email notification when our support systems are operational.
Resolved Minor Service Interruption - VPS Hypervisor - xnsrv057.lin.oa.syd1.crucial.com.au
Be advised that the VPS Hypervisor xnsrv057.lin.oa.syd1.crucial.com.au has been rebooted for emergency maintenance. As a result, VPS services which reside on this hypervisor will not be accessible or connectable. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
Resolved Minor Service Interruption - Shared Hosting Server - vmsh54.ha-node.net
Be advised our internal monitoring has indicated that the Shared Hosting server vmsh54.ha-node.net is currently unavailable. This may be impacting access to your website, email services, ftp services and access to the cPanel control panel. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
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