IsDown continuously monitor the official Crucial Hosting status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Crucial Hosting outages.
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
44 days
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Crucial Hosting, and never miss an outage again.
Minor · about 1 month ago · lasted about 4 hours
Our internal monitoring has indicated that the Reseller Hosting server 'vmrs46.ha-node.net' currently has an issues with the MySQL service. This may be impacting MySQL connectivity to your website, with the error "Error establishing a database connection". We are actively investigating and further updates will follow in the next 60 minutes.
Minor · 4 months ago · lasted about 17 hours
Our administrators are aware of an issue that may cause delays to our ticket system. This issue may affect your ability to submit tickets through email or see email responses to tickets. You can create, view and update tickets in the support portal at https://control.crucial.com.au/index.php/login We will provide an update when there is a significant change in the situation.
Minor · 5 months ago · lasted 23 days
We are experiencing an issue where some cPanel Shared Hosting customer sites are returning a 503 error on some page loads. The issue has been identified and we are working with upstream software providers for a solution. We will update this status page as more information is available.
Major · 5 months ago · lasted about 3 hours
Our Technical Operations team are currently troubleshooting an issue which has caused our phone system to go offline. Additionally, ticket responses will be delayed until the issue is resolved. Please contact us through our Help Center to submit a support request if necessary. https://support.crucial.com.au We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation. You can subscribe to this incident to receive an SMS or Email notification when our phone support is operational.
Minor · 6 months ago · lasted about 4 hours
Our internal monitoring has indicated that the Reseller Hosting server 'rs40-eqx3-syd.ha-node.net' currently has an issues with the MySQL service. This may be impacting MySQL connectivity to your website, with the error "Error establishing a database connection". We are actively investigating and further updates will follow in the next 60 minutes.
Minor · 7 months ago · lasted 4 days
An issue has been identified which affects the ability for customers to self-restore using the Crucial backup infrastructure. Our system administrators have disabled public access to all backup servers until this issue can be fixed. This decision has been made as a precautionary measure. All backups remain operational, and all backup data is secure. Should you require assistance restoring any data which is stored on these servers, please open a support ticket with the details and we will be happy to assist you.
Minor · 9 months ago · lasted 7 minutes
We are aware of an issue on our website concerning new domain registrations. When attempting to register a new domain name under the .au space, the domain name will show as unavailable even if it is available. We have identified the issue being caused by an upstream provider and are working to resolve this. This impacts only new domain registrations under .com.au .net.au .org.au .id.au .asn.au .au
Minor · 10 months ago · lasted about 1 hour
We are currently investigating an issue which is causing degraded performance to our network.
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