Outage in Cumulocity

Degraded service availability on cumulocity.com

Resolved Minor

May 02, 2023 - Started 12 months ago - Lasted 2 days
Official incident page

Need to monitor Cumulocity outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Cumulocity, and never miss an outage again.
Start Free Trial

Outage Details

We observed a reduction in service quality within the Cumulocity IoT Platform on cumulocity.com. We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused.

Components affected

Cumulocity cumulocity.com MQTT Services Cumulocity cumulocity.com API Services

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/04/2023 05:34AM

This incident has been resolved.

MONITORING 12 months ago - at 05/02/2023 10:40AM

We have identified the issue and implemented mitigation measures.
Services have been restored, and we are now monitoring the stability of the Platform.

We again apologize for the inconvenience caused.

INVESTIGATING 12 months ago - at 05/02/2023 10:14AM

We observed a reduction in service quality within the Cumulocity IoT Platform on cumulocity.com.
We are investigating the root cause and will inform you as soon as we have further information.

We apologize for the inconvenience caused.

Latest Cumulocity outages

Unplanned outage at Cumulocity.com - 26 days ago

Platform Issue | Database replication lag on emea.cumulocity.com caused temporary partial interruption of service - 8 months ago

Performance Issue | Degraded network performance in Azure West Europe - 10 months ago

Commencing rolling restart of Cumulocity.com due to intermittent issues with Single Sign-On affecting some customers - 11 months ago

Degraded service availability on cumulocity.com - about 1 year ago

Vendor and Uptime Monitoring in one place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3152 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook