Outage in Currencycloud

Unable to Quote or Book APAC Trades

Resolved Minor

March 23, 2022 - Started about 2 years ago - Lasted 6 days
Official incident page

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Outage Details

We are currently investigating an issue impacting booking trades for APAC currencies. We have reached out to our FX provider to help resolve.

Components affected

Currencycloud Conversions

Latest Updates ( sorted recent to last )

MONITORING about 2 years ago - at 03/23/2022 11:49AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 03/23/2022 10:46AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 03/23/2022 10:45AM

We are currently investigating an issue impacting booking trades for APAC currencies. We have reached out to our FX provider to help resolve.

Latest Currencycloud outages

Delay updating LOCAL EUR payment status - 13 days ago

Unable to retrieve rates or create conversions - 30 days ago

Conversions - 3rd Party Partial Outage - about 1 month ago

Unable to Retrieve rates or creating Conversions - 2 months ago

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