Outage in Currencycloud

Quote time outs booking conversions (Non APAC) currencies.

Resolved Minor

September 15, 2022 - Started over 1 year ago - Lasted 3 minutes
Official incident page

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Outage Details

We are monitoring an issue with create conversions for non APAC trades, the service has not recovered after the 90 second daily downtime from 17:00 ET. Issue has been raised with the FX provider to resolve the issue.

Components affected

Currencycloud Conversions

Latest Updates ( sorted recent to last )

INVESTIGATING over 1 year ago - at 09/15/2022 09:37PM

We are monitoring an issue with create conversions for non APAC trades, the service has not recovered after the 90 second daily downtime from 17:00 ET.

Issue has been raised with the FX provider to resolve the issue.

Latest Currencycloud outages

Delay updating LOCAL EUR payment status - 13 days ago

Unable to retrieve rates or create conversions - 30 days ago

Conversions - 3rd Party Partial Outage - about 1 month ago

Unable to Retrieve rates or creating Conversions - 2 months ago

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