Minor · 3 days ago · lasted 16 minutes
We are currently investigating reports of errors in the User Interface.
Major · 5 days ago · lasted 12 minutes
We are currently investigating this issue.
Major · 8 days ago · lasted about 2 hours
We have been noticing failures in In-App Message Sending in Customer.io. This issue is impacting all queued-up in-app messages.
Major · 16 days ago · lasted 40 minutes
We are investigating some issues with our user interface in our EU datacenter. Data collection and message delivery is unaffected.
Minor · 18 days ago · lasted about 6 hours
When previewing a message (email, SMS, etc) in the editor, we're seeing intermittent issues with the rendering of those previews. This does not affect message sending; only previews in the editor.
Minor · about 1 month ago · lasted about 2 hours
Some customers in our EU datacenter are experiencing a delay in sending emails. The user interface, API and track functionality are working. The US datacenter is not affected. The team is investigating the issue and will update with more details as we progress.
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