Is Customer.io Down?
Customer.io Status is Up and Running
1618 services available
Monitor Customer.io status and all your services in one dashboard
Don't miss when your services are down. Instant notifications in email, Slack, or Discord when a service is experiencing problems. Access to critical metrics and historical data for each of your services. Everything in one place.
Customer.io Latest Stats, Incidents, and Reports
- 0
- Incidents in the last 7 days
- 0
- Incidents in the last 30 days
- Reports in the last 12 hours
- 65
- days since last incident
Resolved Major The user interface is temporarily unavailable
No other services are affected. Data collection continues to work as expected, and we're looking into why the UI is not loading correctly.
Resolved Minor Partial outage of documentation pages
Our upstream provider for documentation hosting is experiencing a partial outage that is impacting our documentation. No other services are impacted. Upstream status here: https://www.netlifystatus.com/incidents/f0frsy75h7n2
Resolved Major System Outage
We are currently investigating an outage related. We will provide more information via this status as we have more to share.
Resolved Minor Delays in message delivery
We are facing delays in message delivery that affect a small subset of our users.
Resolved Minor Service unavailability due to networking issues
We are currently investigating this issue.
Customer.io Components Status
Your team on top of the problems
There will be no more frantic searching for the source of the problem.
All of your service statuses in one location
In one place, you can check the status of all your services. No more going to each of the status pages and managing them individually.
Notifications of incidents in real time
We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
Notifications in your favorite channel
You can easily get notifications in your email, Slack, or Discord.
Keep track of scheduled maintenance
Keep track of scheduled maintenance. Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Set the notification level for each service
Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
Integrate with your current workflows
Using Zapier or Webhooks, you can easily integrate notifications into your processes.
Receive a Weekly Digest
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
Multiple Profiles
Create one profile for each of your teams. One Dashboard and specific Notifications rules for each team.
Only receive notifications for specific components
Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
Start monitoring
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Step 1 Create an account
Start with a trial account that will allow you to try and monitor up to 30 services for 14 days.
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Step 2 Select your services
There are 1618 services to choose from, and we're adding more every week.
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Step 3 Set up notifications
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
Frequently Asked Questions
- Is Customer.io down today?
- Customer.io seems to be up and running. We've updated the status less than a minute ago.
- I'm having issues with Customer.io, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- How can I be notified when Customer.io is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Customer.io has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- We are missing some important service?
- Contact us, and we'll add it ASAP.
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