Is Customer.io Down? Customer.io status is operational
Stats for Customer.io official incidents in the last 30 days
Number of Incidents
5 outages
Since last incident
4 days
Users reports for Customer.io in the last 12 hours
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Stay on top of Customer.io's current and past outages
Customer.io outages in the last 30 days per day
Minor · 3 days ago · lasted 16 minutes
We are currently investigating reports of errors in the User Interface.
Major · 5 days ago · lasted 12 minutes
We are currently investigating this issue.
Major · 8 days ago · lasted about 2 hours
We're experiencing issues with In-app messages
We have been noticing failures in In-App Message Sending in Customer.io. This issue is impacting all queued-up in-app messages.
Major · 16 days ago · lasted 40 minutes
Issues with user interface in EU
We are investigating some issues with our user interface in our EU datacenter. Data collection and message delivery is unaffected.
Minor · 18 days ago · lasted about 6 hours
Message Previews experiencing intermittent issues
When previewing a message (email, SMS, etc) in the editor, we're seeing intermittent issues with the rendering of those previews. This does not affect message sending; only previews in the editor.
Minor · about 1 month ago · lasted about 2 hours
Some customers in our EU datacenter are experiencing a delay in sending emails. The user interface, API and track functionality are working. The US datacenter is not affected. The team is investigating the issue and will update with more details as we progress.
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Frequently Asked Questions
- Is Customer.io down right now? What is Customer.io current status?
- Customer.io seems to be up and running. We've updated the status 1 minute ago.
- Was Customer.io down today?
- Customer.io is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Customer.io, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Customer.io and need support?
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- Find their support at their official website.
- Find their support contact at their official status page.
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